Lead Hand, Warehouse

**Company Overview**:
Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. As a leader in the freight forwarding industry, the Company's successes and ingenuity are complemented by its global presence, and ultimately result in Nippon Express being one of the largest transportation providers in the world. Solutions, not numbers, are responsible for our success. Our commitment to develop successful solutions, which put information technologies and our vast network of resources to work for you, is what has enabled Nippon Express to lead the world in innovative logistics design.

**Job Summary**:
The Lead Hand is responsible to help in the direction of the employees in the Warehouse. This individual provides support to the Supervisors and Manager in daily operations and fulfills customers’ requirements. Duties include (but are not limited to) fork lift operation, preparation of documentation, compliance with training in Health & Safety, Security, ISO, Quality control. SOP’s must be followed.

**Responsibilities**:

- Direct employees when required
- Operate Warehouse equipment safely
- Unload cargo from truck trailers and various ocean containers
- Check and put away received cargo to the designated areas
- Print and check shipping orders
- Pick orders and prepare them for safe transport
- Work on Special projects and repacking operations
- Load cargo into truck trailers or various ocean containers
- Work on same day shipping
- Responsible for quality control; Damaged cargo coming into the warehouse must be signed for as damaged and the damaged materials must not be shipped. Both instances must be reported to the warehouse supervisor immediately
- Responsible for verifying all documentation (way bills, packing lists)
- Use customer’s warehousing management system and maintain accuracy of inventory
- Communicate with client representatives and maintain a high level of customer satisfaction
- Adhere to all company policies, procedures, objectives and business ethics
- Practice safe warehouse procedures, identify potential hazards, and recommend improvements where necessary
- Report any work-related injuries or accidents to Supervisor/Manager
- Maintain warehouse in a neat, orderly and efficient fashion
- Support Supervisor and Managers in developing SOP’s and efficient methods of operations
- Various other duties as may be required

**Qualifications**:

- Experience in general warehousing
- Experience with being a Lead Hand and leadership skills 1 year or more experience
- Experience with driving forklifts and other machinery common with warehouse operations
- Good written and verbal communication skills
- Ability to multitask and manage multiple deadlines with a strong attention to detail
- Ability to work under pressure in a fast paced environment amidst constant interruptions
- Ability to safely operate a fork-lift or other cargo moving machinery
- Ability to physically handle items of variable weight up to 50lbs
- Ability to train and coach while supporting the Supervisor
- Some experience with WMS and basic knowledge of ERP systems

**Education/Certifications**:

- High School Diploma or greater
- Forklift Certificate
- WHMIS Training
- TDG Certificate is an asset

***What We Offer**
- Health Benefits (Medical, Dental & Vision Coverage)
- RRSP/DPSP Plan with company matching
- Paid Time Off (vacation & sick time)
- Opportunities for career growth and skill enhancement

**_
We thank all applicants for their interest in a career with Nippon Express. Please note only those who are selected for further consideration will be contacted for an interview._**

**_ Nippon Express is an equal opportunity employer committed to an inclusive and barrier-free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation._