Warehouse Manager

2 weeks ago

Richmond, Canada Big Star Lights Full time

**About the Role**

We’re looking for a **Warehouse Manager** who can take ownership of our fast-paced, fulfillment operations. You’ll manage day-to-day warehouse activity, keep our operations smooth and efficient, and help us stay ahead of the curve during our busiest seasons.

This is a hands-on, results-driven role that’s ideal for someone who thrives under pressure and gets energized by solving real-world problems quickly and efficiently.

**Key Responsibilities**
- **Fulfillment Operations**: Oversee all order picking, packing, and shipping with a focus on speed and accuracy.
- **Inventory Management**: Maintain accurate inventory using spreadsheets and basic systems. Oversee stock movement and storage.
- **Logistics Coordination**: Manage inbound and outbound shipments and troubleshoot delivery issues.
- **Warehouse Organization**: Keep the space clean, safe, and optimized for high throughput during peak season.
- **Off-Season Prep**: Lead restocking, process improvement, and preparation for the next busy season.
- **Customer-Focused Execution**: Ensure timely and error-free shipments to maintain customer satisfaction.

**Desired Experience and Skills**
- Significant hands-on experience in warehouse/fulfillment roles - especially in ecommerce or seasonal environments.
- Comfortable using Shopify and Google Suite (Sheets, Drive, etc) for order and inventory management.
- Strong problem-solving skills and the ability to stay organized in a fast-paced setting.
- Ability to work independently and take ownership of operational outcomes.
- Excellent communication and time-management skills.

**Additional Assets**
- Experience with warehouse automation tools or systems.
- Background in seasonal/holiday product businesses.
- Forklift certification or equivalent.

**Who We're Looking For**
- A hands-on operator who loves to move fast and get results.
- Someone who can handle seasonal surges and stay level-headed under pressure.
- A self-starter who takes pride in operational excellence and continuous improvement.
- Someone who’s looking for ownership (not micromanagement) and who’s ready to make a difference in a lean, agile company.

**Company Culture and Benefits**
- Be part of a nimble, growing team with room to make a big impact.
- Flexible work arrangements based on reliability and performance.
- Autonomy and trust: we care about outcomes, not clock-punching.
- A collaborative work environment where your input actually shapes how things get done.

**Note: This role is based at our Richmond warehouse. While the busiest months are fall and early winter, you’ll be involved year-round in refining and preparing our operations. We may require longer hours during the busiest months, with the option to take off more time in the quiet months.**

Pay: $60,000.00-$90,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person

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