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**The description below reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. These concepts will not be construed as a detailed description of all the work requirements that may be inherent in the job. Employees may perform other related duties and tasks as required to meet the needs of the operation**
**Job Summary**:
- Delivering emergency/incident response, investigation, patrol, crime prevention, revenue protection, detection, deterrent and customer service to protect Client employees, customers, facilities.
- Enforcing Trespass to Property Act and Criminal Code.
- Investigating and responding to complaints and incidents on Client property.
- Conducting full investigations and assisting police services when required.
- Maintain officer presence and ensure crime prevention.
- Reporting criminal activity to Waterloo Regional Police Service and aiding if required.
- Dealing in confrontation with unruly persons.
- Carry out security duties as required.
- Carry out other duties as assigned.
**Competencies**:
- Attention to Detail - Visual vigilance for Client premise.
- Communication - Expresses and transmits information with consistency and clarity, under stressful situations.
- Organization - Able to maintain accurate shift notes and Incident Reports Management.
- Ownership - Takes pride in the work that is accomplished and understands the function of tasks within the larger picture of the organization. Ensure deadlines are met and the work is completed properly.
- Professionalism - Demonstrates professional standards of conduct when governing interactions between individuals in a business environment.
- Resourceful - Responds to difficult situations or workplace requirements by using the available tools and information to support decisions and solutions.
**Skills**:
- Physically and mentally able to perform lengthy periods of standing.
- Be of good moral character and habits, meaning that you are an individual other people would look upon as being trustworthy and having integrity.
- Strong and effective interpersonal, verbal, and written communication skills.
- Strong situational awareness, problem solving and decision-making skills.
- Must be calm and confident while remaining proficient at de-escalation of high stress situations.
- Ability to exercise sound judgement and deal with confrontational, dangerous, and stressful situations.
**Qualifications**:
- Canadian citizen or permanent resident of Canada.
- At least eighteen (18) years of age.
- Fluency in English.
- Valid Ontario Security Guard License.
- Graduate or current student of Police Foundations/Law and Security program or equivalent knowledge and experience.
- Completed minimum of four years of secondary education.
- Preference will be given to those with experience in a customer service and enforcement environment.
- Knowledge of the Trespass to Property Act.
- Knowledge of Criminal Code of Canada.
- Knowledge of Ontario Use of Force model.
- Knowledge of Powers of Arrest.
- Valid Ontario Class G driver’s license - must have own vehicle
- Valid First Aid/CPR Level C.
- Ability to complete and pass mandatory use of force/handcuffing/baton training. Accredited Use of Force Training is required.
- No criminal convictions for which no pardon has been received.
**Job Types**: Full-time, Permanent
Pay: $24.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Application question(s):
- This question is a two part question. Please read carefully as two answers are required: What class of Driver's License do you have? and do you have access to your own personal vehicle?
- On a scale of 1-5 (1 = not comfortable, 5 = fully comfortable), Are you comfortable dealing with spontaneous and high-pressured situations?
- How many hours per week (maximum) are you available to work?
- Please specify what shifts you available to work: Days/mornings, afternoon/evening, overnight, or all of the above.
- Please confirm that you have read through the entire ad and understand the responsibilities and skill set required for the position.
Licence/Certification:
- Ontario Security Guard License (required)
Work Location: In person
