Student Advisor, Academic Upgrading

**Job Description**:
**STUDENT ADVISOR, ACADEMIC UPGRADING & INTEGRATED TRAINING PROGRAMS**

**FACULTY OF SKILLS & FOUNDATIONAL LEARNING**

NorQuesters are difference makers and we’re searching for two people dedicated to finding ways forward to join our Faculty of Skills and Foundational Learning team as an Academic Upgrading and Integrated Training Programs Student Advisor. Reporting to the Academic Program Manager (APM), the Student Advisor carries out a range of activities including student program advising, student engagement, student success triage and intervention. They will act as the key program area contact for recruitment and liaison to the Office of the Registrar

These positions requires a high degree of responsibility, accountability, initiative, and leadership in a variety of operational areas. Excellent communication and liaising skills are required to work with students, internal college areas, and external stakeholders.
- Academic Upgrading as well as Alberta Education graduation requirements and pathways to post-secondary programs.
- Apprenticeship Prep, DayHome Provider, and Transitions to Employment.

**HOW YOU'LL MAKE A DIFFERENCE**
- Provide support on projects, especially those related to learner pathways, transfer credit agreements, and students supports.
- Triage student issues before they are escalated to program leaders.
- Research external pathway opportunities and advise the team on opportunities for students.
- Maintain communication with internal and external stakeholders as required and work with APM and Program chair to facilitate early intervention in support of student success.
- Create, run, and analyze reports to be proactive and intervene with advice and guidance to enable student success in the program. This may result in contacting students when progress is out of sync, required courses are missing, and redirection is required.
- Involvement in the applicable regulatory process, by providing data or reporting.
- secondary institutions.
- Refer students to support areas as required, such as the Student Readiness and Retention teams, the Office of the Registrar, Student Assessment, Student Financial Aid, Centre for Growth and Wellness, Library and Tutorial Services, Office of Student Judicial Affairs, and Work Integrated Learning and Career Education Centre.
- When necessary, review academic performance with students to ensure that they are on track to succeed in their goals; work with instructors to ensure student success, and make recommendations to students for supports.
- Counsel students regarding course load, returning to the program after absences, transferring in from other PSIs, and program delivery transfers**.**:

- Provide support and training regarding the program area(s) for the Retention team and serve as program liaison about student pathways and progress.

**WHAT YOU BRING**
- Completion of a Bachelor’s Degree from an accredited postsecondary institution in Social Work, Community Studies, Human Services, Social Sciences, or a combination of relevant education and experience.
- 5+ years of related advising and student support experience in a foundational post-secondary environment.
- Strong familiarity with Alberta Education graduation requirements
- Demonstrated understanding of equity, diversity, inclusion, anti-racism, including the needs of Indigenous, international, and immigrant learners.

**WHAT MAKES YOU A DIFFERENCE MAKER**

**As a difference maker you bring**:

- Exceptional customer service skills.
- Excellent communication and interpersonal skills.
- Excellent critical thinking and problem-solving skills.
- Proficient knowledge of computer systems, including PeopleSoft and Microsoft Office.
- Ability to forge and maintain strong, collaborative relationships with internal and external stakeholders.
- Proven process improvement experience.
- Accountability and responsibility, including the ability to work independently and complete tasks to deadline.

**SALARY**:$60,724-$78,850 annually, reflective upon what you bring AKA your education and experience. We are looking for 2 fulltime permanent positions with immediate access to our great pension and benefit programs.

**We offer flexible work options. **We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

**Our Commitment to Equity, Diversity, and Inclusion***:
We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers - we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choi