Cannabis Store Retail Manager

The Retail Manager is a key role in the operation of the store, and represents both the store and the store Operator/owner in all facets of the business.

**Job Profile: Manager Store Set Up, Store Development and Execution, Employee Management**

**Reports To: Store Operator/Owner**

**Role Mandate**:
The Retail Store Manager will be required to hold a Cannabis Retail Store Manager License from the AGCO. The Retail Store Manager is responsible for overseeing and assisting in execution of the end to end process in the start-up of the store, merchandising, marketing and operations, leveraging SOPs to ensure best practices, and many key areas of compliance with relevant legislation and the registrar's standards.

**Accountabilities**:

- Maximizes retail productivity, sales and profit, while ensuring that standards of service excellence are continuously met and improved upon.
- Stays informed and knowledgeable about Cannabis law, and all federal and local laws, regulations, as well as industry news and evolving product landscape.
- Represent the Company in a professional manner at all times. Act as a liaison between the company and your customers and/or community.
- Address issues with vendors, co-workers and employees with honesty, integrity and in a timely manner and improve services through feedback from customers.
- Responsible for the training and development of all colleagues on their responsibilities based on the stores SOPs.
- Manage a group of colleagues.
- Responsible for overseeing and ensuring cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, maintaining, and reconciling cash with organizational POS system and all standard operating procedures.
- Responsible for human resources functions including but not limited to recommendations on hiring & termination; support and development; training; scheduling; managing expenses; payroll; time sheets; management of employee issues; performance/disciplinary issues, management of product and records.
- Assign responsibilities to employees to ensure that work is prioritized.
- Motivate, coach, counsel and develop staff to instil teamwork, create high employee morale and encourage top performers. Document performance issues for potential discipline after all previous coaching attempts have failed.
- Adhere to the collective agreement in all dealings with employees if applicable.
- Ensure correct prices and labels are in place.
- Ensure that there is total compliance with all relevant legislation, standards, and SOPs.
- Product availability; ordering and follow-up
- Ensure that the pricing integrity is implemented for store opening.
- Coordination and execution of all back-room initiatives like the flow of goods program.
- Ability to read and modify blue prints and merchandising layouts.
- Ensure that all timelines for each project are met and adhered to at all times.
- Coordination and facilitation of phasing and site meetings
- All other special projects that might be assigned.

**Role Requirements**:

- **Familiarity with the Legal Cannabis landscape and all relevant legislation**:

- Must possess or otherwise be qualified for and receive a Retail Manager License from the AGCO
- Familiar with Cannabis usage and the diversity of customer needs
- 3 years of managerial experience in a store with strong operational knowledge
- Relevant education will be considered
- Mobile and ability to work flexible hours
- Strong verbal and written communication skills, interpersonal and problem-solving skills
- High organizational skills and ability to multi task
- Ability to work in a fast-paced sometimes-unpredictable environment
- Must be able to work days, evenings, Saturday, Sunday, and holidays

**How You'll Succeed**:
We seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and regulatory bodies expect of us.

**Job Types**: Full-time, Permanent

**Salary**: $20.00 per hour

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- Secondary School (preferred)

**Experience**:

- retail management: 3 years (preferred)
- cannabis store management: 2 years (preferred)

Licence/Certification:

- AGCO Retail Manager License (required)
- CannSell Certification (required)