Receptionist/administration

**Wanted: Energetic, Friendly, Administrative Coordinator**

Millennium Building and Construction Ltd. (MBC Ltd.) is looking for an energetic person to join our all-star team

Are you a big picture thinker with a customer-first mind set?

Are you an organized, detailed, results-minded individual who knows how to get the job done and have fun doing it? Then this is the right career for you.

COMPANY SUMMARY:
MBC is a Calgary based residential and commercial construction company that is committed to high standards, honesty, integrity and employee satisfaction.

PURPOSE:
Our purpose at MBC is to provide an exceptionally satisfying work environment for it’s contractors and employees. To further this mission, we strive to provide creative solutions, quality service, and to deliver to each and every customer 100% of what we have promised. We promise to our customers and employees to hold ourselves accountable for serving all parties with honesty, integrity, and accountability. We view our employees as an investment in our future

CANDIDATE SUMMARY:
KEY DUTIES AND RESPONSIBILITIES:

- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls to appropriate individuals or departments
- Schedule appointments and maintain calendars
- Perform data entry and maintain accurate records
- Assist with administrative tasks such as filing, photocopying, and scanning documents
- Handle incoming and outgoing mail and packages
- Provide excellent customer service to clients and visitors
- Assist with inventory management and ordering office supplies
- Coordinate meetings and conferences, including room setup and catering arrangements
- Prequalify all leads and input them into our database
- Post online ads
- Responsible of ensuring the organization of operations and accounting
- Advanced communication skills, written and verbal, able to compose and edit correspondence for grammar, content and accuracy, actively listen and ask questions when appropriate.
- Complete assigned work promptly, efficiently and in a timely manner.
- Possess a high level of self-confidence and demonstrate the ability to take initiative.
- Ensure client satisfaction with company services/communication.
- Discusses needs with customer; understands and promotes products and services relevant to each customer in relation to the customer's home and own business objectives.
- Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue; ensures that client issues are dealt with in an efficient manner while maintaining excellent customer relations; responds to client's needs with a sense of urgency.
- Maintains accurate & up to-date customer records; follows up and updates client list daily on status reports, including current / past activity, closed accounts and follow-ups.

SKILLS, CHARACTERISTICS & COMPETENCIES:
**Skills**:

- Proficiency in QuickBooks for managing financial transactions
- Experience working in a medical or dental office setting is a plus
- Strong administrative skills, including clerical tasks and organization
- Excellent customer service skills with the ability to handle inquiries and resolve issues professionally
- Accurate data entry skills with attention to detail
- Familiarity with general office procedures and equipment
- MUST: People skills; effective team player with strong communication (verbal & written) and listening skills; sociable, reliable, honest, accountable, tidy and organized.
- Drive for results and ability to turn a customer from good to great.
- Strong time and resource management skills along with organizational skills; ability to prioritize and quickly respond to customer requests.
- Passionate, can execute, has edge, is positive, mature, resilient, visionary, authentic.

WHAT WE OFFER:

- Rewarding Career with ability to earn a very rewarding income
- Pay structure to compensate high performance - NO hard work goes unnoticed
- Employment with a great employer and exceptional culture
- Company Cell Phone or Allowance

WHAT TO EXPECT:

- Work hours are 40hrs/week.
- Occasionally not required to come into an office - Occasionally work from home.
- You would mostly receive calls from inquiring customers wanting estimates.
- You would acquire a separate business phone.
- Use of company laptop.

TO APPLY:
Send cover letter and resume.

We look forward to hearing from you

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Please note that this is not an exhaustive list of responsibilities or skills required for this position.

**Job Types**: Full-time, Permanent

Pay: $18.00-$23.00 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Company events
- Extended health care
- On-site parking
- Paid time off

Flexible language requi