General Insurance Broker

2 weeks ago

Edmonton, Canada Merit Insurance Services Full time

_**Merit Insurance Services**_

**Job Type: Insurance Agent - Full Time/Part Time**

**Job Number: MER-532**

**Location: Edmonton Alberta**

**Merit Insurance is a family run business which has been in business for 37 years. We pride ourselves with providing exceptional professional customer service. We offer competitive compensation, benefits and a collaborative work environment.**

**Responsibilities**:

- Provide front-line communication liaison with personal lines clients.
- Provides quotes for personal lines.
- Handles all incoming client phone calls with the objective of resolving all questions related to coverage additions, deletions, and modification.
- Timely handling of client service requests.
- Maintenance of client database.
- Processes certificates of insurance, pink cards, coverage confirmations in a timely manner.
- Assists in the preparation and production of all documents required.
- Supports renewal underwriting.
- Call clients on accounts as required.

**Teamwork and Professionalism**
- Supports other business unit functions, promoting professionalism and cooperation within the working environment.
- Prioritizes and organizes workload to maintain service standards.
- Strives for ongoing self-development through industry and related courses.
- Remains calm and professional when dealing with difficult circumstances.
- Willing assists others to maintain standards and assists with training new and existing staff as needs arise.
- Perform other duties as requested.

**Essential Duties**:
**Qualifications**:
- High school graduate plus a two-year diploma course or an equivalent combination of education and related experience.
- Two years experience as a licensed broker.
- Insurance License Level 2.
- Familiar with insurance computer systems.
- Proficient with computer and typing.

Salary dependent upon level of experience.

We look forward to hearing from you.

**Job Types**: Full-time, Part-time

**Benefits**:

- Dental care
- Extended health care

Work Location: In person

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