Insurance Broker

1 week ago

Edmonton AB TT B, Canada Acera Insurance Services Ltd. Full time

Overview

We are seeking a dynamic and results-driven Insurance Broker to join our team. The ideal candidate will be responsible for identifying client needs, providing tailored insurance solutions, and building long-term relationships with customers. This role offers an exciting opportunity to leverage sales expertise and customer service skills within a fast-paced, client-focused environment. Bilingual abilities, especially in Punjabi are highly valued to serve a diverse client base. The Insurance Broker will play a key role in expanding our market presence through effective marketing, negotiation, and sales strategies.

Responsibilities

  • Develop and maintain relationships with clients through outside sales efforts and retail sales channels
  • Conduct needs analysis to recommend appropriate insurance products tailored to individual or business clients
  • Engage in telemarketing activities to generate new leads and follow up on potential prospects
  • Present insurance options clearly and persuasively, highlighting benefits and coverage details
  • Negotiate policy terms and pricing with clients to secure mutually beneficial agreements
  • Manage sales administration tasks, including documentation, policy processing, and record keeping
  • Utilize analysis skills to assess market trends and identify new sales opportunities
  • Provide exceptional customer service by addressing client inquiries and resolving issues promptly
  • Collaborate with marketing teams to develop strategies that increase brand awareness and attract new clients
  • Maintain up-to-date knowledge of insurance products, industry regulations, and competitive landscape

Qualifications

  • Alberta Insurance Council Level 1 General License (required)
  • 2+ years of customer service experience is required
  • Strong understanding of insurance markets, underwriting rules, products, and coverages
  • Experience working with Epic software
  • Professional communication skills, both written and verbal
  • Multilingual capabilities, especially Punjabi are highly desirable
  • Excellent analysis skills for assessing client needs and market trends
  • Customer service-oriented mindset with the ability to build trust and rapport with clients

Join our team as an Insurance Broker and help clients secure the coverage they need while advancing your career in a supportive environment that values communication, negotiation, and customer satisfaction.

Job Types: Full-time, Part-time, Permanent

Pay: $45,000.00-$98,322.76 per year

Expected hours: 25 – 40 per week

Education:

  • Secondary School (preferred)

Experience:

  • Customer service: 2 years (preferred)

Language:

  • Punjabi (preferred)

Work Location: In person

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