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Patient Care Coordinator

3 hours ago


Toronto, Canada Circle Care Physiotherapy & Health Group Full time

**Title**:Patient Care Coordinator
- **Reporting to**:Clinic Manager
- **Industry**: Paramedical Health Services
- **Location**: 1000 Gerrard St. E
- **Compensation Plan**: Starting at $18.00/ hour
- **Status**: Part Time
- **Start Date**: Actively hiring

**A little bit about us**

Circle Care is a multidisciplinary clinic located in Leslieville at Gerrard Square. Health care providers who make up our team include: physiotherapists, chiropractors, massage therapists, psychotherapists, naturopaths, osteopaths. We celebrate collaboration and patient care above all else Working together helps us help patients feel their best.

We also offer aesthetic beauty services and cosmetic injectables done by a Nurse Injector under The Luxe Division by Circle Care. Work life balance is something we value and strive for at Circle Care. We are looking to supplement our team of administrative staff to provide full support. We use the EMR system, Jane, for efficient charting and booking.

**And a little bit about who we're looking for...**

We are looking for a charismatic, upbeat professional who will give patients coming to the clinic a great first impression. While building rapport with patients and completing administrative duties, we are looking for a team member who is able to work in a fast-paced environment, efficient with multi-tasking, good communications skills, and conflict resolution. Experience in a rehab clinic or similar setting is a great asset. Flexible part-time hours available.

**Roles and Responsibilities**
- Strong ability to build rapport with patients and provide exceptional customer service
- Have a good understanding of the strengths of each health care provider to triage patients whenthey call or walk into the clinic
- Book appointments, and collect payments using Jane Software and direct billing patient’sinsurance
- Maintain patient accounts and records by obtaining, recording, and updating required information
- Maintain patient confidentiality of personal and financial information
- Assist the Practitioners with miscellaneous administrative tasks

**Qualifications**
- Administrative/Receptionist: 1-2 year (preferred)
- Physiotherapy/multidisciplinary clinic : 1 year (preferred)
- Knowledge of MVA and WSIB is desired and the ability to navigate Jane app.
- Familiar with HCAI is a plus

**Experience**
- Front Desk

1000 Gerrard St E, Toronto, ON, M4M 3G6

**Benefits**
- Health Benefits Plans
- 20% off all services with The Luxe Division
- Discounts on services within the clinics
- On site gym
- On site free parking
- Flexible scheduling

**Job Type**: Part-time

Pay: From $18.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site gym
- On-site parking
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

Application question(s):

- Do you have experience with Motor Vehicle Accident Claims?
- Do you have any experience with WSIB Claims?
- Do you have experience with EMR (ie. Jane) and Direct Billing portals (ie. Sunlife, ProviderConnect, Telus Health)?

**Language**:

- Mandarin, Tagalog, Spanish, Arabic (required)

Work Location: In person