Respectful Workplace Consultant

In April 2024, the Boards of St. Mary’s General and Grand River Hospitals both independently voted in favour of a voluntary merger of the Hospitals to form a new hospital organization. This evolution of our partnership will occur alongside our joint redevelopment work, as we strive to build a new acute care campus in the community. We welcome talent to both St. Mary’s General Hospital and Grand River Hospital that are ready to be part of an exciting, generational change for hospital care in Waterloo Region.

Waterloo Region is uniquely positioned as a place where healthcare, innovation, and research can collaborate to deliver world class care. The hospitals proudly partner with local academic institutions the University of Waterloo, Conestoga College, McMaster University and Wilfrid Laurier University, and our local innovation sector including Communitech, the Accelerator Centre, Medical Innovation Xchange, and others.

As Grand River Hospital and St. Mary’s General Hospital build the “Future of Care” together and a unified new hospital starting in April 2025, we are looking to recruit for a full-time **Respectful Workplace Consultant **.

**How the Respectful Workplace Consultant support our teams**:
The Respectful Workplace Consultant (RWC) is responsible for conducting Formal Respectful Workplace Investigations where appropriate. Following the investigation of a complaint, the RWC will provide a report including the findings and recommendations to the applicable stakeholders. The RWC will provide coaching and education to GRH Representatives with the goal of improving skills and building capacity in the areas of improved communication, collaboration and conflict management.

**Position Requirements**:

- Review annually the complaint process within the respectful workplace program and recommend any necessary improvements to the efficiency and timelines to the process
- Execute a fact-finding investigation when a formal complaint is filed.
- Issue a comprehensive post-investigation report with recommendations for resolution.
- Ensure the organization’s policies and procedures comply with all relevant legislation and collective agreement provisions including the Ontario Human Rights Code, and Bill 168 of the Occupational Health and Safety Act.
- Develop and provide regular reporting on caseload.
- Develop and deliver coaching and formal training to individuals, units/departments and/or the entire corporation to ensure both compliance with the Ontario Human Rights Code and other applicable legislation and to improve the quality of the working environment.

**The Respectful Workplace Consultant brings the following**:

- 3-5 years’ experience in providing a range of organizational-based dispute resolution mechanisms, including fact finding investigation, mediation and or coaching
- Minimum of an undergraduate degree in legal studies, education or conflict resolution
- Post graduate diploma or certificate in conflict management, coaching or alternative dispute resolution
- Demonstrated ability to conduct objective, impartial investigations
- Ability to effectively communicate with both internal and external stakeholders
- Strong active listening skills
- Ability to engage and empower individuals to work collaboratively to solve problems
- Good attendance record

**Grand River Hospital & St. Mary’s General Hospital support our Team Members with**:

- A thorough onboarding and orientation program
- Ongoing training and development opportunities
- Access to our Ongoing Education Fund
- Career mentorship
- Wellness programs**APPLICATIONS WILL BE RECEIVED UNTIL THE POSTING IS CLOSED.**

Grand River Hospital is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to: racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Grand River Hospital is a proud member of the Canadian Centre for Diversity and Inclusion (CCDI).