Everyday Readiness Consultant

At Grand River Hospital we are building a world class health care system supporting healthier lives for the communities we serve. We value people above all else and the experiences of our patients and their families, our team members, and our partners are at the very top of our agenda.

Through our values of CARE; TRUST AND BE TRUSTWORTHY; COURAGE TO START, HEART TO FINISH and WELCOME ONE TO WELCOME ALL we leverage the collective talents and strengths of our GRH team, our community, and our partners to innovate and accelerate the transformation of health care delivery.

We currently have an opportunity for a full-time **Everyday Readiness Consultant with the Quality Assurance Team.**

**How Everyday Readiness Consultant our teams at Grand River Hospital**:
The Everyday Readiness Consultant uses expert knowledge and skills to provide support and coaching/mentorship to clinical programs and support services as it relates to process improvement and Accreditation readiness. In performing the functions of this role, the incumbent takes into consideration external and internal drivers in determining actions to provide high quality, safe services that align with Accreditation Standards and Required Organizational Practices (ROP). The incumbent contributes to ensuring a safe environment for patients, staff and visitors.
- Job duties of the Everyday Readiness Coordinator include, but are not limited to:

- Coordinating and providing support for Accreditation readiness from a corporate and clinical lens
- Monitoring unit level compliance with Accreditation and other Patient Safety Standards
- Championing, marketing/communicating, managing, and monitoring the status of Accreditation ROPs and Standards across the organization
- Collaborating with clinical programs and support services to identify gaps, provide support, and champion process improvements to enhance patient safety
- Providing advice, support, and consultation related to Accreditation processes and expectations
- Participation on related organizational committees and working groups to assist in Accreditation readiness
- Facilitate regular on-unit tracers and assessments of compliance of Accreditation standards, providing regular reports on successes, gaps, and trends

**At Grand River Hospital, the Everyday Readiness Consultant has**:

- Undergraduate degree in Healthcare Management or a health related discipline
- Master’s Degree in Health Sciences, Business Administration, or Health Administration preferred
- 5 - 7 years of experience in an Accredited health care setting
- Certification in LEAN/Six Sigma and working knowledge of IHI improvement model preferred
- Project Management Program, or other relevant education/experience preferred
- Certification in Patient Safety (CPPS) or other relevant education/experience preferred
- Previous experience in a health care setting championing project management, quality improvement and/or patient safety preferred
- Advanced knowledge of Accreditation Canada Qmentum program
- Expert in the coordination of Accreditation readiness and survey process
- Excellent interpersonal, communication, and presentation skills including demonstrated expertise in meeting and group facilitation
- Exceptional change management, problem solving, negotiations and conflict resolution skills
- Proven ability in the collection, interpretation, and presentation of data including performance metrics identification and analysis
- Ability to research and interpret evidence-informed practices to inform decision making for quality improvement initiatives that align with Accreditation
- Team-focused approach including engagement, flexibility, and an excellent attendance record
- Demonstrated problem solving, negotiation and conflict resolution skills
- Proven ability to coordinate multiple tasks and time demands

**At Grand River Hospital we support our Team Members with**:

- A thorough onboarding and orientation program
- Ongoing training and development opportunities
- Access to our Ongoing Education Fund
- Career mentorship
- Wellness programs**APPLICATIONS WILL BE RECEIVED UNTIL THE POSTING IS CLOSED.**

Grand River Hospital is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to: racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Grand River Hospital is a proud member of the Canadian Centre for Diversity and Inclusion (CCDI).