Manager, Administrative and Front Line Advising

**Closes: July 28, 2025**:
**Position Title**:

- Manager, Administrative and Front Line Advising

**Office**:

- Registrar’s Office

**Category**:

- PM4

**Supervisor**
- Registrar and Director of Student Advising

**Hours**:

- 35-hour work week. Regular office hours. Occasional evenings and weekends for special events.

**Compensation**:

- $129,581 - $145,000

**Pay Band**:

- PM4

**Terms**:

- Full-time permanent position (in-person)

**Posting date**:

- July 11, 2025

**Closing date**:

- July 28, 2025**Attention: Human Resources**

**ABOUT ST. MICHAEL’S COLLEGE**

The University of St. Michael’s College boasts a diverse and vibrant community of over 5,400 undergraduate students registered within the Faculty of Arts and Science at the world-renowned University of Toronto.

The College is home to students enrolled across a full range of the undergraduate courses and programs offered in the Faculty of Arts and Science. It also sponsors four acclaimed interdisciplinary programs (Book & Media Studies, Celtic Studies, Christianity and Culture, Medieval Studies) and numerous first-year courses. These courses and programs are open to all students in the Faculty of Arts and Science and are grounded in the interdisciplinary strengths, intellectual history, and special collections and resources housed within the College.

Located in the downtown core only steps away from the Royal Ontario Museum, Queen’s Park, and the two main subway lines, St. Michael’s College offers a “home away from home” to commuter and resident students alike. Renowned for its beautiful historic grounds and peaceful campus setting, it is home to a variety of residence buildings that range from historic old houses to more modern constructions. The College provides a unique residence experience to over 650 undergraduate students and an atmosphere of a friendly and characterful neighbourhood to all students across a variety of spaces that include a library late-night café, a Wellness Studio, and a basketball court.

**THE REGISTRAR’S OFFICE AT ST. MICHAEL’S COLLEGE**

St Michael’s College is dedicated to challenging, supporting, and empowering in each student their potential to explore and fulfill a full sense of academic engagement (and thus achievement) in the broadest, most transformative sense. The Registrar’s Office is central to this definition of the College experience to students, to the College as a whole, and ultimately to the larger university and alumni community.

The Registrar and Director of Student Advising is a prominent senior leader and representative of the undergraduate College experience within the College and within the Faculty of Arts and Science. The Registrar’s Office constitutes an essential point of informed and individualized advising, contact, and referral for students on a variety of complex, ever-evolving matters related to their academic experience. The experience, expertise, and critical data analysis skills of the staff within that office also provide an essential resource for the support of the larger strategic direction and leadership of the College as a whole.

In recognition of the complex challenges, needs, and opportunities inherent in the contemporary university student experience, St. Michael’s College is looking to invest and build upon the strengths of its current office. With portfolios currently dedicated to student services, financial aid, awards, and recruitment, it will be supporting these areas with greater vigour and an extra level of dedicated leadership in the form of two new managerial hires. It will also be investing proactively in other, related areas of student advising and support encompassing transition and retention; academic advising; upper-year transition and career/grad school planning; support and referral; co-curricular and experiential learning; awards planning; and the analysis of data and trends in order to inform strategic directions.

***

When necessary, the Manager will develop and implement training and professional development materials and/or processes and procedures. They will help to coordinate the workflow and to manage the daily operation of the fees, awards, and financial aid portfolio as delivered by the Associate Registrar, Awards and Financial and the Academic Advisor, Fees and Financial Aid. In that context, they will also act as a senior administrative point of contact with the Advancement office in relation to donor-funded awards and sources of financial aid.

This is a permanent appointment.

**QUALIFICATIONS**

**Required Qualifications**
- Bachelor’s degree. Master’s degree or equivalent combination of education and experience.

**Experience**
- Minimum six years of intensive academic advising experience to undergraduates within a university environment.
- Minimum four years of senior administrative experience within a university environment.
- Proven experience in managing an awards portfolio.
- Extensive experience in supporting and advising studen