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Collections Specialist

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Burnaby, Canada Terminix Full time

**About Terminix**: Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding in 1927, Terminix has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.

**Duties**:

- Complete account receivable duties including sending statements, bank deposits, and outbound customer collection calls.
- Daily and/or weekly follow-up with delinquent accounts, following escalation procedure when necessecary.
- Ensures maximum sensitivity and responsiveness to all customer requirements.
- Issue receipts for transactions; prepare bank deposits, balance and daily records, etc.
- Present information in on-on-one or small group situations to clients, teammates and management.
- Maintains high level knowledge and understanding of services offered and operating systems.
- Ability to comprehend service agreements and instructions, and interpret accounts accordingly.
- Liaise with various departments to resolve discrepancies.
- Data entry.
- Other duties as assigned.

**Education and Experience Requirements**:

- High school diploma or equivalent required, diploma/degree in accounting preferred.
- 2+ years of Accounts receivable for a mid to larger size company.
- Ability to hit tight deadlines.
- Excellent attention to detail, time management and problem-solving skills.
- Strong confidence in communicating across all departments and with external clients.
- Proficient in Microsoft Office Suite.

**Company benefits**:

- Paid training
- RRSP matching program up to 3% of your base salary per year
- Vacation and personal days
- Extended medical, dental, vision, life, AD&D insurance

Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$43,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Burnaby, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Collections: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Clean Criminal record (required)