Sr Credit/Collect Specialist

1 day ago Be among the first 25 applicants This range is provided by Clean Harbors. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$39,643.00/yr - CA$59,572.00/yr Clean Harbors is seeking a Collections Specialist. The Collections Specialist is responsible for collecting large account receivables, investigating credit issues, preparing and maintaining reports and customer files, recommending accounts slated for collection agencies or to be placed on hold, and preparing accounts receivable adjustments. This is a work from home position. Why work for Clean Harbors? Health and Safety is our #1 priority, and we live it 3-6-5 Competitive wages: Starting at $23/hr Work schedule: Remote: Full-time - Monday to Friday 8:30 - 5:00 pm (40 hrs) Focus on maintaining sustainability. Comprehensive health benefits coverage after 30 days of full‑time employment. RRSP with company matching. Opportunities for growth and development at all career stages. Company‑paid training and tuition reimbursement. Responsibilities Bilingual French / English (required) Collection and management of a diverse account receivables portfolio, contacting customers via telephone, e‑mail, website, etc., to collect, investigate, or refer for investigation of credit issues. Management of portfolio with particular attention to customer, industry, service line or economic trends. Review complex customer contracts, understand contracted terms and conditions, and make necessary referrals regarding receivables issues related to contracted terms as needed. Prepare monthly reports as requested or required. Utilize excellent customer service skills and telephone manners; professionally address and resolve difficult customer interactions and develop, foster, and maintain customer relationships during the collection process. Drive sales and operations staff on resolution of pending action items. Maintain customer notes and documentation in Oracle system. Review and make recommendations to manager of accounts to be submitted to the legal department; recommendations must withstand management review. Review customer status of outstanding receivables and place accounts on credit hold as per self‑determination; recommendations must withstand management review. Review and reconcile customer accounts as needed. Prepare accounts receivable adjustments. Other duties as assigned. Qualifications Bilingual French / English (required) Bachelor’s degree in Accounting, Finance, or Business (alternatives of education and experience may be accepted). Minimum 5 years of relevant experience. Excellent customer service and communication skills. Excellent organizational skills. Ability to multitask. Ability to interface with all levels of management. Understanding of basic accounting principles. Proficiency with MS Office (Excel, Word, Outlook). Basic knowledge of procurement and electronic invoicing systems used by National Accounts. Commercial collections experience. Previous finance experience. Demonstrated experience managing and knowledge of successful collection techniques used with National Accounts. Basic understanding of complex billing requirements. Ability to successfully manage and collect a portfolio of diverse national accounts. Ability to utilize current internet technology as a research tool. Clean Harbors is North America’s leading provider of environmental and industrial services. The Company serves a diverse customer base, including a majority of Fortune 500 companies, spanning chemical, manufacturing, and numerous government agencies. Clean Harbors delivers hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. Through its Safety‑Kleen subsidiary, Clean Harbors is also North America’s largest re‑refiner and recycler of used oil and a leading provider of parts washers and environmental services to commercial, industrial and automotive customers. Founded in 1980 and based in Massachusetts, Clean Harbors operates throughout the United States, Canada, Mexico and Puerto Rico. Join our safety‑focused team today To learn more about our company and to apply online for this exciting opportunity, visit us at www.cleanharbors.com/careers. We thank all interested applicants; only those who complete the online application and meet the minimum qualifications will be considered for this role. Clean Harbors is a Military & Veteran friendly company. Clean Harbors welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. Seniority level Mid‑Senior level Employment type Contract Job function Finance and Sales Referrals increase your chances of interviewing at Clean Harbors by 2x. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr