Academic Program Coordinator
1 week ago
**Position Job Title**: Academic Program Coordinator - General Business Program
**Location**: Toronto, ON
**Reports To**: Program Manager, General Business Program
**Primary Purpose**
Fleming College, Toronto Programs is a public college-private partnership between Fleming College and Trebas Institute, with academic delivery and student support services managed by Trebas Institute.
**Position Requirements**
**Education and Experience**
- A degree/Higher diploma in_ _Business Management_ or _related discipline_
- _ Proficiency with technology _
- 2 to 3 years of work experience in academic operations/student facing role preferred.
Other combinations of applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform the position may be considered.
**Knowledge and Skills**
- Previous work experience at a college or university as a program coordinator or related role is preferred.
- Hands on experience in managing day to day operations of an academic program.
- Sound technical knowledge and adaptability; Proficiency with technology, including, Microsoft Office, Google Suite and course management system
- Business management experience will be an asset; Strong organizational skills including the ability to handle many concurrent tasks, attend to detail and able to work well under pressure
- Demonstrated experience in academic operations, student support is highly desirable
- Energy and drive, superior communication abilities, and excellent interpersonal skills
- Demonstrated experience in communicating with diverse team of educators
- Ability to communicate complex information to a range of diverse students and faculty members both orally and in writing
- Demonstrated a commitment to diversity and equity is desirable to interact effectively with diverse students and colleagues
- Capable of working independently as well as being part of a team.
**Specific Responsibilities**
- Provide administrative assistance to the program manager and the day-to-day operations of the department/program/classes.
- _ Manage the daily operation of the _classes. _
- Manage communication between program staff, the company, and relevant stakeholders.
- Offer in-person and online support with operational issues reported by faculty or staff.
- Participate in faculty meetings, orientations, graduation exercises, and other functions as directed
- Schedule agendas and staff shifts in accordance with the program’s needs.
- Provide administrative support for department meetings, committees, and or working groups as assigned, including preparation for technical support, preparation of agenda, minute taking and minute distribution.
- Handle and process documents with confidentiality and compliance while exercising best practice with administrative procedures: records management, records destruction and file maintenance - physical and electronic as well as the retention and destruction of documents.
- Create and maintain efficient and detailed electronic and paper file management processes.
- Create and maintain databases to support program outcomes with an understanding of the expected results.
- Provide administrative support on special projects where required.
- Participate in program specific marketing activities such as webinars and workshops when required.
- Participate in professional development activities and programs as required by accreditation/regulatory agencies.
- Perform other duties and responsibilities as assigned.
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