Academic Program Coordinator

**Position Job Title**: Academic Program Coordinator (Global Business Management Program)

**Location**: Toronto, ON

**Reports To**: Program Manager

**Work Type**: On-Campus (Monday-Friday/Saturday)

**Job Type**: Full time (08:00am to 05:00pm)

**Primary Purpose**:
Fleming College, Toronto Programs is a public college-private partnership between Fleming College and Trebas Institute, with academic delivery and student support services managed by Trebas Institute.

The Program Coordinator plays an essential role to program sustainability, academic support and student success. The Program Coordinator will be responsible to assist in operations of the program/academic department for implementing innovative short-term and long-term initiatives/goals of the Global Business Management Program. The Program Coordinator works closely with the Program Manager in supporting the planning and management of faculty, resources, initiatives, academic events/compliances for the program and the academic department to embrace the vision of the college.

**Position Requirements**:
**Education and Experience**
- A master’s degree in business/commerce/management or a related discipline.
- Proficiency with technology and web-based platforms, especially MS Word, Excel, PowerPoint.
- Minimum 2 years of work experience in academic operations role or minimum 2 years post-secondary teaching experience, or both.
- Other combinations of applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform the position may be considered.

**Knowledge and Skills**
- Previous work experience at a college or university as a program coordinator or related role is preferred.
- Demonstrated ability towards interpersonal communication, coordination, problem -solving skills, working on-site.
- Hands on experience in managing day to day operations of an academic program.
- Sound technical knowledge and adaptability; Proficiency with technology, including, Microsoft Office, Google Suite and course management system.
- Project management experience will be an asset; Strong organizational skills including the ability to handle many concurrent tasks, attend to detail and able to work well under pressure.
- Demonstrated experience in academic operations, student support is highly desirable
- Energy and drive, superior communication abilities, and excellent interpersonal skills
- Demonstrated experience in communicating with diverse team of educators
- Ability to communicate complex information to a range of diverse students and faculty members both orally and in writing
- Demonstrated a commitment to diversity and equity is desirable to interact effectively with diverse students and colleagues
- Capable of working independently as well as being part of a team.

**Specific Responsibilities**
- Provide administrative assistance to the program manager and the day-to-day operations of the department/program/classes.
- Contribute to the strategic effectiveness by participating on internal and external committees, as requested by Program Manager
- Offer in-person and online support with technical issues reported by faculty or staff.
- Participate in faculty meetings, orientations, graduation exercises, and other functions as directed.
- Coordinate all logistics of meeting requests including booking rooms and set up and take down of technology/other requirements.
- Provide administrative support for department meetings, committees, and or working groups as assigned, including preparation for technical support, preparation of agenda, minute taking and minute distribution.
- Handle and process documents with confidentiality and compliance while exercising best practice with administrative procedures: records management, records disposal, and file maintenance - physical and electronic as well as the retention and disposal of documents.
- Create and maintain efficient and detailed electronic and paper file management processes.
- Create and maintain databases to support program outcomes with an understanding of the expected results.
- Provide administrative support on special projects where required.
- Participate in program specific marketing activities such as webinars and workshops when required.
- Participate in professional development activities and programs as required by accreditation/ regulatory agencies.
- Perform other duties and responsibilities as assigned.

**Some** of **the d**uties **p**erformed**
- Assigning term to the new courses using Blueprint courses on Canvas and populating courses with content, material, information, Course outline TLP, in every term.
- Assigning courses to Instructors on Canvas for the coming term, upon confirmation of schedule. De-assign the previous term’s courses from the blueprint courses.
- Checking all classrooms (in -person) for arrival/presence of instructors (at starting time & 35-40 minutes before ending time of each class), as per the schedule for each wo