Academic Program Coordinator

**Primary Purpose**

Fleming College, Toronto Programs is a public college-private partnership between Fleming College and Trebas Institute, with academic delivery and student support services managed by Trebas Institute.

The Program Coordinator, Supply Chain plays an essential academic role to program sustainability and student success. The Program Coordinator will be responsible to assist the Supply Chain Program and the academic department with various projects relating to academic operations by implementing innovative program-specific objectives.

**Position Requirements**

**Education and Experience**
- A degree/Higher diploma in Supply Chain, Business Administration, Operations, Information & Communication Technology, Education, or related disciplines
- Proficiency with technology and web-based platforms
- 2 to 3 years of work experience in academic operations/student facing role preferred.

Other combinations of applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform the position may be considered.

**Knowledge and Skills**
- Previous work experience at a college or university as a program coordinator or related role is preferred.
- Hands on experience in managing day to day operations of an academic program.
- Sound technical knowledge and adaptability; proficiency with technology, including, Microsoft Office, Google Suite, and course management system.
- Supply Chain management experience will be an asset; strong organizational skills including the ability to handle many concurrent tasks, attend to detail and able to work well under pressure.
- Demonstrated experience in academic operations, student support is highly desirable
- Energy and drive, superior communication abilities, and excellent interpersonal skills
- Demonstrated experience in communicating with diverse team of educators
- Ability to communicate complex information to a range of diverse students and faculty members both orally and in writing
- Demonstrated a commitment to diversity and equity is desirable to interact effectively with diverse students and colleagues
- Capable of working independently as well as being part of a team.

**Specific Responsibilities**
- Provide administrative assistance to the program manager and the day-to-day operations of the department/program/classes.
- Manage the daily operation of the computer labs.
- Contribute to the _Supply Chain programs_ strategic effectiveness by participating on internal and external committees, as requested by supervisor.
- Offer in-person and online support with technical issues reported by faculty or staff
- Participate in faculty meetings, orientations, graduation exercises, and other functions as directed
- Coordinate all logistics of meeting requests including booking rooms and set up and take down of technology requirements
- Provide administrative support for department meetings, committees, and or working groups as assigned, including preparation for technical support, preparation of agenda, minute taking and minute distribution
- Handle and process documents with confidentiality and compliance while exercising best practice with administrative procedures: records management, records destruction and file maintenance - physical and electronic as well as the retention and destruction of documents
- Create and maintain efficient and detailed electronic and paper file management processes
- Create and maintain databases to support program outcomes with an understanding of the expected results
- Provide administrative support on special projects where required
- Participate in program specific marketing activities such as webinars and workshops when required
- Participate in professional development activities and programs as required by accreditation/regulatory agencies
- Perform other duties and responsibilities as assigned