Academic Coordinator

About GUS Education Arizona

GUS Education Arizona is part of Global University System (GUS), a global network of higher education institutions dedicated to providing quality education and innovative learning experiences. In collaboration with US partners, GUS Education Arizona is committed to delivering transformational educational opportunities in the USA.

Role Description

GUS Education Arizona is seeking a hands on Academic Coordinator to provide day-to-day academic support for Avila University Arizona programs delivered in Goodyear, Arizona. The Academic Coordinator will work closely with the Campus Dean and Campus Manager. The Academic Coordinator ensures smooth academic operation, faculty coordination, and student academic support. This role is central to maintaining academic quality, ensuring timely communication between faculty, students, and administration.

Faculty & Course Support

• Provide administrative assistance to the Campus Dean and the day-to-day operations of the programs and classes.
• Serve as the first point of contact for faculty on administrative and logistical matters.
• Assist in the campus onboarding and orientation of faculty.
• Keep a record of daily performance for faculty, including punctuality, class cancellations, student complaints, etc.
• Schedule meetings with faculty when needed, when daily performance needs improvement.
• Ensure academic records, syllabi, and course materials are submitted on time.
• Provide administrative support on special projects where required
• Create and maintain databases to support program outcomes with an understanding of the expected results.

Student Academic Support

• Respond to student academic inquiries, directing them to appropriate program or advising resources.
• Support implementation of workshops and academic events.
• Encourage student feedback and foster the open communication channels with students on course related issues.

Collaboration

• Work closely with the Campus Dean, Campus Manager, advisors, and student services staff to deliver a seamless academic and student experience.
• Collaborate with the Student Success unit in identifying and supporting students with academic challenges

Other Duties

• Participate in program-specific marketing activities such as webinars and workshops when required
• Perform other academic-related duties as assigned by the Campus Dean.

Qualifications

• Bachelor's degree required (Master of Education preferred) in Education, Business Administration, or related field.
• 2–3 years of experience in higher education academic support, advising, or coordination.
• Familiarity with Learning Management Systems (LMS) and Student Information Systems (SIS).
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Experience working with adult and international student populations preferred.
• Experience in a similar administrative role preferred.
• Experience in student advising is strongly preferred.

Competencies

• Excellent communication and interpersonal skills.
• Strong organizational and coordination abilities.
• Detail-oriented with a commitment to accuracy.
• Collaborative mindset and ability to work effectively with diverse stakeholders.
• Student-centered approach with a commitment to academic quality and integrity.
• Sound technical knowledge and adaptability; Proficiency with technology, including Microsoft Office, Outlook, SharePoint, and LMS (Canvas preferred).

Work Conditions

This position will initially work hybrid/remote, with the expectation of moving to 4 to 5 days per week on-site as the development of the campus allows.