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Technical Records and Administrative Assistant

5 hours ago

Richmond, Canada Harbour Air Group Full time

**NOW HIRING**

**Technical Records and Administrative Assistant, Richmond**

Are you looking to work for one of Canada’s Best Managed Companies? Do you enjoy working with a close team of supportive professionals? Do you want to commit to an organization with an outstanding record for safety and reliability? Are you searching for an employer who provides amazing perks and works hard to provide a work-life balance for their employee’s? If so, look no further

Harbour Air Aerospace Services is seeking an experienced Technical Records and Administrative Assistant to join their team on-site to provide high level support. Harbour Air Aerospace Services is an award-winning organization with an outstanding record for safety, service, and reliability, with a proven track record of providing amazing perks and a good work-life balance for their employees.

Guided by integrity and commitment to Harbour Air’s four core values - safety, innovation, customer service and team spirit - you will work to prep aircraft and parts for paint for the Harbour Air, Saltspring Air, and Whistler Air fleet of aircraft, in addition to numerous aircraft for Harbour Air Aerospace Service’s valued third-party customers.

**WORK HOURS**: Monday to Friday
**LOCATION**: 4760 Inglis Drive
**TERM**:Full-Time Permanent
**DEPARTMENT**: Maintenance
**COMPENSATION AND BENEFITS**: Competitive wages, excellent benefit package, flight perks (including buddy passes and global inter-airline partnerships), revenue share, RRSP matching program, discounts at local restaurants and travel partner organizations, and much more

**Responsibilities and Expectations**
- Oversee, organize and maintain the technical records for our 3rd party customer aircraft
- Data entry and upkeep of third party customer tracking spreadsheets, ensuring exceptional accuracy
- Carrying out transcription for 3rd party aircraft, filing and scanning job packages, assist in invoicing
- Auditing third party packages and ensuring entries are complete and the required paperwork is present
- Working with a variety of departments including Quality Assurance, Technical Records, Third Party, Harbour Air Maintenance, Paint Shop, Welding Shop, Accounting
- Carrying out exceptionally accurate transcription and auditing of entries for the Harbour Air fleet of aircraft during high volume months of the year
- Greeting customers, answering/directing general inquiries
- Assist in managing social media accounts for the department
- Carrying out the duties of the Training Administrative Assistant in their absence
- Additional duties as assigned by the Maintenance Manager or Engineering and Quality Manager

**Qualifications/Assets**
- Outstanding ability to learn and utilize new computer programs rapidly
- Ability to quickly learn and follow established processes and procedures
- Excellent command of English grammar, spelling and composition as well as oral communication and interpersonal skills with exceptional attention to detail, customer service oriented
- Excellent organizational skills and ability to work under the pressure of multiple deadlines
- Ability to multi-task and prioritize job duties in order to adhere to deadlines
- Possess a strong work ethic, problem solving skills and time management skills
- Be reliable and able to adapt to change and growth
- Able to work both independently and as part of a team and maintain a high level of accuracy in an intense, safety critical, rapidly changing environment
- Previous experience working in aviation and technical record keeping an asset
- Class 5 driver’s license

**ABOUT HARBOUT AIR GROUP**
- Launched in 1982, Harbour Air is North America’s largest seaplane airline. With around 500 employees, it flies more than half a million passengers annually both within BC and to/from Seattle, USA.
- Our people are the backbone of our organization, and we are committed to creating a culture that inspires one another to achieve extraordinary success. We have regularly been honored as the recipient of numerous awards including Canada’s Best Managed Companies, BC’s Top 55 Employers, and Canada’s Most Admired Corporate Cultures.

**DEADLINE**:Open until filled
- Harbour Air is an equal opportunity employer, we are committed to Diversity and Inclusion and value a diverse workforce. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and communities we serve._

**Benefits**:

- Dental care
- Employee assistance program
- Flexible schedule
- Life insurance
- Vision care

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Richmond, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: One location