Medical Office Assistant
2 weeks ago
**Position Summary**
The Medical Office Assistant (MOA) will provide support and care to patients within the medical clinic. A person who is responsible to provide the functional operation of the clinic as well as assist patients with quality service and care as a medical home for patients.
The Medical Office Assistant will work with the family physicians as well as specialists, and other team members to promote a healthy environment helping the community.
The Medical Office Assistant will report to the Clinic Manager.
**Key Responsibilities**
- Medical office assistant duties including, but not limited to the following:
- Assists patient needs
- Provides patient care as they seek help from physicians and the multidisciplinary team
- Assists physicians as well as referrals
- Capacity to provide help to patients for booking and information when needed
- Able to protect privacy and accountabilities being in a healthcare facility
- Ensures the smooth workflow in the clinic as well as check supplies and orders in a timely manner
- Able to work or cover role of colleague/s when the need arises
- Able to practice accuracy and promptness in the daily routine
**Qualifications**
- MOA certificate/diploma
- Knowledge in Healthquest or with Healthquest experience
- Good interpersonal skills and a team worker
- Minimum 1 year healthcare experience
- Experience working a healthcare facility or clinic
- Ability to work with other team members
- Has ability for referral management
- Equipped knowledge with privacy, security and HIA regulations
- Excellent written and verbal communication skills
**Job Types**: Full-time, Permanent
Schedule:
- Day shift
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