Medical Office Assistant

2 weeks ago


Edmonton, Canada Shifa Medical Clinic Full time

Exciting place to learn, improve, and innovate
- Maintain and set up appointment templates for each physician in EMR
- Answer incoming calls in a timely manner and schedule appointments based on patient requests, physician availability, and booking preference, confirm appointments for medicals and patients with a record of no-shows
- Organize, prepare and clean exam rooms and insure each room is appropriately stocked with supplies
- Investigate and follow up on missing test results as requested by physician
- Set up room and instrument trays for procedures as appropriate (e.g. mole removal, PAP, completes, etc.)
- Greet patients as they arrive and indicate arrival in EMR, confirming/updating patient demographics as needed
- Ensure the patients have received and signed all required consent forms for procedures and third party medicals
- Complete medical forms with patient demographics
- Escort the patient to the exam room; provide instructions to prepare patient for visit (e.g. disrobing)
- Complete eye exams, urine dips, and patient vitals as appropriate and enter results into the EMR
- Chaperone intimate exams, as requested
- Monitor exam room occupancy to ensure exam rooms are filled
- Collect uninsured charges from patient; produce invoices and receipts as needed
- Book follow up appointments
- _Know the difference between root drive, server drive and cloud drive in computing technology_
- Book tests and referrals for urgent referrals and patients who need assistance
- Assemble referral packages as instructed by physician to send to Referral Coordinator
- Check EMR on an ongoing basis for instructions from physician
- Chart relevant data into patient charts in the EMR e.g. record faxes sent, Rx refills, etc.
- Ensure sharps and biohazard waste is disposed of appropriately
- Sterilize and repackage instrument kits
- Deliver all phone messages and mail to physicians
- Monitor general clinic medical supply inventory, re-order and stock supplies
- Provide other administrative support including reception, faxing and copying documents and processing incoming and outgoing mail/faxes.

Perform other related duties, as required

**Job Types**: Full-time, Part-time

**Salary**: $16.00-$19.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evenings
- Holidays
- Morning shift
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Language**:

- English (required)

Work Location: One location



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