Medical / Clinical Assistant

1. The **Clinical Assistant Position**is focused on assisting the physician complete the in-room encounter and optimize the patient experience.

**This Position Is Right For You If You**:
Enjoy and are comfortable speaking to a variety of different patients each day

Are comfortable assisting in 20-40 encounters per day

Enjoy working with your hands

Have strong attention to detail and good manual dexterity (hand-eye coordination)

Enjoy working in fast-paced environment

Have good physical stamina (typical day involve lengthy periods of standing and walking)

Are able to multi-task and move through tasks efficiently

Have strong communication skills and professional bedside manner

Are passionate about a career in medicine

**A Day In The Life of Our Clinical Assistant**

Assisting with charting

Obtaining a basic history

Optimizing patient positioning for procedures

Preparing tools/equipment for procedures (surgical and/or laser)

Obtaining medical photography (as needed)

Counselling regarding pre
- and post-procedure instructions

Assisting with ancillary paperwork (laboratory requisitions, prescriptions, consent forms)

**Quali**fi**cations**

Undergraduate degree (or higher) in any field of study at a recognized institution within Canadaor the United States.

1 year+ of experience with direct face-to-face interaction with patients under the supervision of amedical doctor

Nursing or medical office assistant experience in a community-based (non-hospital) physician practice an asset (ie. family medicine, plastic surgery)

Customer service experience an asset

2. The **Front Desk Personnel**position is focused on ensuring patients at our clinic have a smoothcheck-in and check-out process. This includes; checking-in patients, checking-out patients, schedulingpatients, assisting our staffwith ensuring patients are seen in a timely manner, providing excellentcustomer service, maintaining a positive demeanor that is reflective of our clinic, and more. The MedicalOffice Assistant is an _integral _part of our clinic, serving as both an introduction and conclusion to ourpatient’s experience.

Are you a people person with a positive demeanor?

Are you a strong communicator and comfortable speaking to people from all walks of life?

Are you good with technology and scheduling?

Do you have top-notch organizational skills and attention to detail?

Are you motivated by excellence and are you driven to help both you and your team learn andgrow in the medical profession?

Do you enjoy working in a face paced environment?

**This Position Is Right For You If You Are**:
An organized person

An excellent communicator

Comfortable interacting with a high volume of patients (30-50 phone calls and/or in-person visitsper day)

A high achiever who is motivated to see themselves and others succeed

A creative, caring, and collaborative team player

Able to keep up in a fast-paced, multi-tasking environment

Comfortable with constructive criticism

Adaptable to work with our EMR and other medical software/technology

Comfortable with unexpected changes/situations and working under high-pressure

A person with a positive attitude/demeanor

**A Day In The Life of Our Front Desk Personnel**

Greeting patients

Check-In/Check-Out processes

Creating patient charts

Booking appointments

Assisting with clinic flow

Medical photography

Clerical tasks as needed (scanning, faxing, etc.)

**Quali**fi**cations**

Undergraduate degree (or higher) in any field of study at a recognized institution within Canadaor the United States. Does not have to be medically-related.

Customer service experience an asset

Prior experience working in a medical office (physician-based practice) an asset

Pay scale determined based on years of relevant experience and qualifications.

Pay: $17.85-$28.00 per hour

Expected hours: 24 - 40 per week

**Benefits**:

- Paid time off
- Store discount

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- What is the highest level of education you completed? (high school, Bachelor's, Masters, professional certification)
- Do you have experience working in a medical office setting? (Yes, No) If yes, please indicate the number of years.
- Please indicate type of position you prefer (full time, part time, summer job, or casual)

**Education**:

- Secondary School (preferred)

Work Location: In person