Sea Import Coordinator

**LOOKING FOR AN AMAZING CAREER OPPORTUNITY?**

**WITH CANADA’S FASTEST GROWING 3PL SERVICE PROVIDER, THERE’S NO LIMIT TO WHERE YOU CAN GO**

Many of our most successful managers joined KWE in entry level or associate positions and with hard work, determination, and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, KWE can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today

**KWE IS CURRENTLY HIRING FOR A SEA IMPORT COORDINATOR**

KWE is currently looking for a Sea Import Coordinator who is focused on delivering a world class customer service experience to our valued customers. As a member of our team, you will be responsible for smooth transactions by using KWE’s vast worldwide network for a designated client base. Our collaborative and diverse approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made KWE the envy of our competitors.

**WHY KWE?**
- On-going training and development to ensure your success.
- A fast-paced, dynamic, and fun environment with a great team.
- A generous bonus program linked to company & individual success.
- Competitive and equitable compensation packages.
- Dental, Medical, vision, Life, dependent life, and critical illness insurance.
- Employee Assistance Program.
- Paid time off benefits.
- Defined Contribution Pension plan after 2 years with company contribution of 3 percent.
- Immediate RRSP eligibility.
- Flexible work arrangement 4 days onsite, 1 remote.

**REQUIREMENTS**
- Formal Academic Training in related field (CITT or CIFFA preferred) and two to four years related experience and/or training; or equivalent combination of education and experience.
- Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of the organization.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.

**DETAILS OF THE JOB**
- Provide excellence in customer service and a first place of contact for client inquiries, concerns and complaints.
- Pay special attention to key assigned accounts.
- Assist the import/export operation (air, ocean, freight, and sales), ensure accurate processing of paperwork to minimize errors.
- Complete accurate monthly reports as requested by management and customers.
- Provide shipment information for import/export customers and support the sales department in negotiating rates and quotes for services.
- Maintain accurate filing system(s), update/input details of shipments in system and ensure accuracy for billing.
- Coordinate shipments and send pre-alert notices to customers and related departments as required.
- Assist the division/department manager in the effective maintenance of the companies ISO Policies.
- Participate in meetings and overall objectives for the terminal.
- Comply with all safety policies, practices and procedures.
- Report all unsafe activities to supervisor and/or Human Resources.
- Receive guidance with respect to general objectives in most tasks and projects assigned.
- Determined methods, work sequence, scheduling, and how to achieve objectives of assignments; operate within specific policy guidelines.
- Provide back up support within department during busy periods, vacations and unexpected employee absences.
- Participate in proactive team efforts to achieve departmental and company goals.
- Provide leadership to others through example and sharing of knowledge and skills.
- Perform all other job
- related duties as required by management.