Service Writer

2 weeks ago

Mississauga, Canada TIP Canada Full time

At TIP Canada we recognize that it is our people who make the difference and are the key to our growth and ongoing success. If you want to join a growing company and enjoy working with great people - then come grow with us

We are currently hiring an Administrative Service Writer for our **Mississauga** Team. As a Service Writer you will be responsible for processing third party invoices and proceed to billing (internal or customers). You will also be responsible for generating and entering work orders and other tasks in facilitating the unit repair and service processes.

**YOUR DUTIES AND RESPONSIBILITIES WILL BE**:

- Process third party invoices (Data entry).
- Create work orders in the System, requesting purchase orders for service work, and closing work orders when repairs or service have been completed for all work orders
- Complete and verify each work order before closing it on a daily basis.
- Oversee and participate in the maintenance of trailer records.
- Ensure standards are followed on every Work Order, Shop, Mobile, Sublet
- Update our Internal System as required, update Out of Service Status, Physical Characteristics, Trailer Conditions, Condition Ratings, Tire Depths, etc.
- Tracks communication with Rentals, Customers, Parts and Sublet Vendors

**YOU NEED TO HAVE**:

- Able to communicate in English
- Intermediate computer skills
- Excellent customer service, organizational, and multi-tasking skills

**ASSETS**:

- Trailer/transportation experience

**WHAT WE OFFER**:

- Above average pay package
- Excellent RRSP plan.
- Benefits package that includes an employee & family assistance plan, & a healthcare spending account.
- Internal and external training opportunities.

Join TIP Canada, a coast to coast company that has been in business for over 50 years To apply, At TIP Canada we recognize that it is our people who make the difference and are the key to our growth and ongoing success. If you want to join a growing Company and enjoy working with great people - then come grow with us

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Extended health care
- RRSP match

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service writer: 2 years (preferred)
- Customer service: 3 years (preferred)
- Processing third party invoices: 2 years (preferred)
- Creating and closing Work Orders: 2 years (preferred)
- Requesting purchase orders for service work: 2 years (preferred)
- Overseeing/ participating in records maintenance: 2 years (preferred)
- Updating internal system with status/conditions of service: 2 years (preferred)
- trailer or transportation industry: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

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