Program Coordinator

**PROGRAM COORDINATOR - AQUATICS
**Location Niagara West YMCA- Grimsby
**Pay TBD - Salary will commence based on experience and qualifications
**After 3-month probation period**:
**YMCA Health/Dental Benefits, paid sick days and vacation plan**
**YMCA Membership benefits
**Employment Permanent Full Time - 40 hours/week**
**Type (some evenings and weekends will be required)**

**Placement Date Immediately
**Why Work for the YMCA?**

As a charitable organization, the YMCA of Niagara aspires to be a great workplace, committed to diversity,
equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and
celebrated. Guided by our shared values - caring, health, honesty, inclusiveness, respect, and
responsibility - the YMCA provides our employees with meaningful jobs and the opportunity to make a
difference in the lives of individuals and the health of our communities. We recognize the contributions
of our staff through growth opportunities and great benefits, and the knowledge that their day-to-day
actions have a positive impact on the health and wellbeing of the people of Niagara.

**NATURE & SCOPE**

The Program Coordinator - Aquatics is responsible for the planning and development of all aquatics
programs, while ensuring the growth and retention of membership through provision/delivery of service
excellence.

**RESPONSIBILITIES:

- **

Responsible for organizing an efficient swim program in accordance with the YMCA of Niagara
Guidelines and Practices, Ontario Health Regulations and TSSA Standards.
- Engages with members to optimize their experience in achieving aquatic goals in order to
maximize retention.
- Develop and sustain good member, volunteer, staff and partner relations on a daily basis.** -**

Assess conflict situations and exercises good judgment in recommending** **solutions.** -**

Ensure that program areas are staffed accordingly to quickly and efficiently serve members. Act as
a back‐up instructor as required.** -**

Plan and manage departmental budget.** -**

Human resource management of the staff/volunteer team (recruitment/selection, training,
coaching, performance management, recognition).** -**

Work as a member of the senior staff team to support Branch operations (duty manager
responsibilities) and Association initiatives.** -**

Understand and support YMCA philanthropic initiatives.
- Monitor commitment to service excellence by role modelling and maintaining YMCA SAM 2.1
standards.
- To be responsible for the safety and security of members and participants.
- Ensure that program areas are kept safe, clean and organized.
- Adhere to the YMCA Child Protection Policies and Procedures as established by the YMCA of
Niagara.

**QUALIFICATIONS
- **

Post-secondary diploma or degree.
- Current National Lifeguard certification.
- Current YMCA Swim Instructors or equivalent, and LSS Lifesaving Instructors.
- YMCA Canada Aquatic Fitness certification or equivalent is preferred.
- Bronze Cross Examiners are an asset and will be required.
- Minimum 5 years’ experience in an aquatics environment.
- Minimum 3 years staff/volunteer supervisory experience.
- Current Standard First Aid/CPR[C]- must be a certificate that meets the Health Regulations (St.
John’s, Red Cross, Life Saving Society or Ski Patrol).
- A clear and satisfactory criminal reference check inclusive of the vulnerable sector search (CRC
VSS) issued for the YMCA of Niagara.

**COMPETENCIES**:
**Leadership**
Guides, motivates and inspires self and others to take action to achieve desired outcomes.

**Service Orientation**
Deliberately identifies and creates opportunities to enhance each individuals YMCA experience.

**Quality Focus**
Ensures that YMCA programs are superior, identifies issues, and acts quickly to resolve problems that
threaten quality, service or values.

**Outcome Thinking**
Understands YMCA outcomes, develops plans and executes strategies to ensure YMCA programs are
remaining relevant.

**Coaching and Development**
Commits to assisting members, volunteers, staff and self in continuous learning and development.

**Planning and Organizing**
Establishes a clearly defined and effective course of action for self and others to accomplish short and
long-term work goals.

**Problem Solving**
Identifies an issue and works towards a solution.

**Relationship Building and Collaboration**
Builds positive interactions both internally and externally to achieve work related goals

**Philanthropy**
Demonstrates a personal responsibility for the YMCA as a charity.

**APPLICATION PROCESS**

Interested applicants are invited to submit a cover letter and resume by noon on Thursday, April 18th,

Internal applicates are encouraged to notify their supervisor before applying.

All applicants are thanked for their interest. Only those applicants being considered for an interview will

Accessibility accommodations and materials in alternate formats for individuals with disabilities can be
arranged upon re