Office Administration Assistant

3 hours ago

Ottawa, Canada Savoy Brasserie Full time

A restaurant in Westboro is looking for an administrator who is passionate about guest service and understands the importance of administrative management. The administrator will report directly to the Owner assisting in the development and implementation of business processes and systems that will ensure the best experience possible for guests and staff.

DUTIES AND RESPONSIBILITIES:

- Maintain a positive attitude that promotes teamwork.
- Cost management of food, beverage and labour.
- Hire, train, coach, evaluate, reward, incentivize, discipline and terminate employees.
- Develop and market, through social media, promotions to attract new business
- Ensure operational and occupational health and safety standards are in place and adhered to.
- Audit service standards against performance measures to develop and implement plans for continuous service improvement.
- Assist with all aspects of restaurant operations.
- Other duties as required.

SKILLS REQUIRED: CUSTOMER SERVICE, EDUCATION AND EXPERIENCE
- Able to work with mínimal supervision and have a strong initiative.
- Strong analytical and decision-making skills
- Ability to use Microsoft excel
- Friendly and positive with a team-oriented attitude
- Previous customer service experience
- Strong written and oral communication
- Able to work flexible hours including evenings, weekends and holidays.
- Ability to multi-task in a fast-paced food service environment.

REQUIRED EXPERIENCE:

- Customer Service
- Office Management (or related profession)

Administrative Duties:

- Scheduling
- Running errands
- Stocking supplies
- Sorting and sending mail
- Answering and routing phone calls
- Managing social media
- Greeting visitors

**Salary**: $20.00-$22.00 per hour

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Weekend availability

**Salary**: $20.00-$22.00 per hour

Schedule:

- 4 hour shift
- 8 hour shift
- Evenings
- Every Weekend
- Holidays
- Weekend availability

Licence/Certification:

- Smart Serve, SIR or equivalent (required)

Work Location: One location

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