Regional Manager

**REGIONAL MANAGER, PROPERTY OPERATIONS (SOUTHWESTERN ONTARIO)**

With community and collaboration at our core, working at Parkbridge is not just a job—it’s an experience

We strive to embody our corporate values of Community, Authenticity, Respect, and Excellence in our relationships with colleagues, customers, and business partners and are looking for individuals with focus, ambition, and drive to join our team.

The Regional Manager will be responsible for the operations and supervision of multiple residential communities in Ontario. The portfolio is spread throughout the Niagara, Hamilton, Goderich and Sarnia region(s).

You will be reporting the Director, Property Operations (Ontario Residential), and providing guidance and mentorship to property managers. Major areas of responsibilities include creating and managing the annual operating and capital improvements budgets, personnel management, resident relations, and other related property management duties.

**_Personnel Management_**
- Determine staffing levels for each Property in conjunction with budget.
- Recruit and select qualified property management for assigned properties.
- Approve hiring and termination of all community level staff in conjunction with HR.
- Conduct annual performance review evaluations and recommend compensation adjustments for property management and applicable staff; coach and accurately appraise performance.
- Approve compensation adjustments for all property staff personnel and ensure proper HR submissions.
- Recommend and coordinate education and training of property management and staff to enhance skill development.
- Ensure compliance with federal, state, and local agencies that regulate fair housing laws and property operations.
- Review all employee accident/illness reports ensuring safety procedures and safety equipment are being followed or used.

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**_Asset Maintenance/Physical Property Management_**
- Approve budgeted expenditures.
- Conduct on-site inspections.
- Review recommended equipment needs in conjunction with local property management.
- Ensure implementation of annual capital improvement program.
- Monitor safety, loss, and risk management at each community as it relates to property, vehicles and equipment.
- Approve the selection of all contractual services for assigned properties.
- Available for after hour emergencies and other activities as necessary.

**_Budget Responsibilities_**
- Prepare and submit annual operating budgets and accept total budget responsibility for each property.
- Control income and expense categories of portfolio.
- Develop annual occupancy and lease-up projections; and implement programs to achieve them.
- Review monthly P&L statements, prepare a written variance report and include a corrective action plan where needed.
- Maintain accurate rent rolls in conjunction with property managers.
- Ensure timely collection of rent at each community in conjunction with property managers.
- Review monthly property accounting reports, as required.
- Assist in preparation of development and acquisition pro-forma budgets as requested.
- Ensure that internal control practices are adhered to and monitor for compliance. Recommend changes to operating controls, as needed.

**_Resident Relations_**
- Meet with residents and maintain effective communication.
- Respond to resident complaints in conjunction with property managers.
- Work with property managers to develop effective resident relation activities.
- Ensure customers/residents receive a high level of service consistent with Parkbridge philosophy.

**ABOUT PARKBRIDGE**:
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Parkbridge is Canada’s leading developer and manager of more than 60 residential communities and 35 recreational RV resort communities. Headquartered in Collingwood, Ontario, with properties in 70 municipalities across Canada, the Parkbridge team enriches the lives of its residents and guests by providing welcoming communities with quality amenities. It also offers an attainable path to homeownership through land lease opportunities. Parkbridge is wholly owned by QuadReal Property Group, a global real estate company headquartered in Vancouver, British Columbia, with assets under management of over $70 billion.

**APPLICATION INFORMATION**:
Please note that applicants must be able to successfully pass a pre-employment criminal background check.