French Night Case Coordinator

2 days ago

Sherbrooke, Canada Global Excel Management Full time

**Job Description**:
Are you a driven and dedicated individual? As a Night Case Coordinator, you will proactively provide support to insured members in emergency situations by coordinating and managing access to care worldwide while avoiding unnecessary costs.

**What does your typical night look like?**:

- Identify solutions to customers and health care provider issues and inquiries by providing accurate information about benefits, our assistance services, and the claims process;
- Provide support to families in need to assist them in coping with a difficult situation;
- Monitor hospitalized and outpatient clients, update claim notes and keep record of decisions and accumulating costs. Set objectives to meet the needs of the client/insurer;
- Work in collaboration with the Assistance and Case Management team (Case Coordinators and Medical staff) to provide seamless support and guidance to customers;
- Initiate and coordinate medical patient transfer to promote client safety and contain costs.

***What skills and experience do you need?**:

- ** Available to work at night;**:

- University Degree/College Diploma;
- Post-Secondary education or certificate/college diploma in medical terminology or real world equivalent practical experience (preferred but not required);
- Ability to work efficiently with people in a fast-paced, team-based environment;
- Good problem-solving skills;
- Show empathy, understanding, patience and attention to detail, while being professional and resourceful;
- Autonomy and ability to take initiative in complicated situations;
- Excellent organizational and time management skills;
- Proficiency in the Microsoft suite of products;
- Good understanding of world geography and current events;
- ** Fluency in French (verbal and written) is mandatory.**

We offer you:

- Global Excel offers more than a position;
- We offer a professional future with a competitive compensation including base salary, performance bonus and benefits;
- Please reach out to your local HR department if you would like to know more about benefits offered in your site.

**To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website**:

  • Bilingual Night Case Coordinator

    1 week ago

    Sherbrooke, Canada Global Excel Management Full time

    **Job Description**: Are you a driven and dedicated individual? As a Night Case Coordinator, you will proactively provide support to insured members in emergency situations by coordinating and managing access to health care worldwide while avoiding unnecessary costs. **What does your typical night look like?** - Open the initial claim and refer insured to...

  • Night Case Coordinator

    2 weeks ago

    Sherbrooke, Canada Global Excel Management Full time

    Job Description: Are you a driven and dedicated individual? As a Night Case Coordinator, you will proactively provide support to insured members in emergency situations by coordinating and managing access to health care worldwide while avoiding unnecessary costs. * What does your typical night look like?* - Open the initial claim and refer insured to the...

  • Regional Lineup Editor

    2 weeks ago

    Sherbrooke, Canada CBCRadio-Canada Full time

    Position Title: Regional Lineup Editor (French Services) Status of Employment: Temporary Long-Term (Fixed Term) Position Language Requirement: English, French Language Skills: English (Reading - C - Advanced), English (Speaking - B - Intermediate), English (Writing - B - Intermediate), French (Reading), French (Speaking), French (Writing) Work at...

  • Client Support Coordinator

    11 hours ago

    Sherbrooke, Canada Business Development Bank of Canada Full time

    No other bank is doing what we do. At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. We’re devoted to Canadian entrepreneurs. We’re also dedicated to our employees. Adaptable. Inspiring. Different....

  • Project Coordinator, Language Services – 12 months

    4 days ago

    Sherbrooke, Quebec, Canada Lemieux Bédard Full time

    Live the LB differenceYou will mainly be responsible for carrying out administrative tasks and managing client accounts for medical and pharmaceutical translation requests (processing and assessing language projects, assigning tasks to qualified translators and revisers, managing deadlines, communicating with clients and language resources, preparing quotes,...

  • Project Coordinator

    1 week ago

    Sherbrooke, Canada Global Excel Management Full time

    Job Description: Do you love being a problem-solver and removing obstacles? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! As a Project Coordinator for Finance, you will ensure that corporate financial systems and processes are effective and comply...

  • Représentant Service à La Clientèle Bilingue

    4 days ago

    Sherbrooke, Canada Global Excel Management Full time

    **Job Description**: **Costumer service representative - assistance services 21.45$/h** Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! As a Bilingual Case Coordinator,...

  • Logistics Coordinator

    6 days ago

    Sherbrooke, Canada PASQAL Full time

    **Logistics Coordinator - Sherbrooke, QC Canada, ONSITE ONLY, Full time, Direct Hire** To support our growth in North America, we are looking for a logistics coordinator to join our team. You will be part of the Canadian subsidiary team of PASQAL located in Sherbrooke, Quebec, Canada. In this manufacturing location, we are building world-class quantum...

  • Marketing Events/logistics Coordinator

    1 week ago

    Sherbrooke, Canada Global Excel Management Full time

    Job Description: Are you a problem-solving oriented person with creative skills? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you! As a Marketing Events/Logistics Coordinator, you’ll coordinate Global Excel presence across international,...

  • Commercial Client Support Coordinator

    1 week ago

    Sherbrooke, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...