Front Desk Supervisor

3 days ago

Greater Sudbury, Canada Bold Illumination Full time

Job Overview:
We are seeking a highly organized, super positive and customer-focused individual to join our team as a Front Desk Manager.

As the first point of contact for our guests, you will play a crucial role in ensuring their satisfaction and providing exceptional service.

If you have a passion for hospitality, health and fitness, have a love for positivity and enjoy working in a fast-paced environment, we would love to hear from you.

**Duties**:

- Greet and welcome clients with a friendly and professional demeanor
- Check-in and check-out clients efficiently and accurately
- Answer phone calls and respond to inquiries in a timely manner
- Provide information about facilities, services, and programs
- Maintain the cleanliness and organization of the studio, including vacuuming, sweeping, tidying, etc.
- Assist with administrative tasks such as managing members, processing payments, and updating student information

**Skills**:

- Excellent guest service skills with the ability to anticipate needs and exceed expectations
- Multilingual or bilingual proficiency is highly desirable
- Strong phone etiquette and communication skills
- Previous experience in a fitness studio or front desk operations is preferred
- Exceptional organizational skills with attention to detail
- Extremely positive, courteous and friendly

Join our team as a Front Desk Manager and be part of creating a fun, engaging and positive experience for our clients.

**Job Type**: Part-time

**Salary**: From $17.00 per hour

Expected hours: 15 per week

**Benefits**:

- On-site gym
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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