Intake Administrative Assistant

3 days ago

East York, Canada Health Bound Health Network Full time

the **Business** **Profile**:
Health Bound Health Network is a network of rehabilitation clinics that is revolutionizing rehabilitation by helping people overcome the challenges of disabling injury, illness, or age-related health conditions to live active, healthier, and more independent lives.

**Position Summary**:
The Intake Administrative Asisstant is responsible for managing all aspects of the patient intake process including collecting appropriate patient information from referral sources, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization process.

**Requirements**:

- BA in Health Management or Administrative fields
- Health Intake experience preferred
- Proficient computer literacy including Word and Excel
- Must have excellent time management skills to prioritize and organize workload
- Positive attitude
- Excellent communication skills
- Demonstrate excellent communication skills with clients, physicians, and marketing reps while conducting all functions related to the HBHN intake process for Home and Clinic Patients
- Review, coordinate, and receive all referrals
- Initial communication with various parties about new client referrals Intake of new clients
- New referral list tracking
- Track deadlines for report submission and follow up with assessors on reports
- Communication with assessors for booking requests
- Coordination of meetings between various parties
- Other communication and coordination of referrals as necessary
- Set up patient account information and verify benefits and eligibility
- Maintain and updates logs and intake database
- Assure that pending referrals are updated with written documentation

**Job Types**: Full-time, Permanent

**Salary**: From $20.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to Relocate:

- East York, ON M4K 3V1: Relocate before starting work (required)

Work Location: In person

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