Warehouse Manager
5 days ago
**Overview**
JLink Transportation is a Vancouver-based logistics group offering Canada-wide trucking (LTL/FTL), international forwarding (FCL/LCL & air), multimodal solutions, and CBSA Sufferance Warehouse services (container exams, trans-loading, bonded moves).
We’re hiring a **hands-on, results-driven Warehouse Manager** to lead day-to-day warehouse operations and outbound shipping. You’ll partner closely with the Logistics Manager to align freight releases, staffing, equipment, and carrier appointments so freight moves **safely, accurately, and on time**. The ideal leader brings clarity, urgency, and structure to a high-velocity environment.
**Responsibilities**
- Own daily warehouse operations: receiving, put-away, inventory control, picking/packing, staging, loading, and shipping.
- Operate forklifts and other MHE as needed to support dock flow and service levels.
- Align plans with the Logistics Manager on release timing, routing, dispatch windows, and carrier pickups.
- Build short-/long-term capacity plans (staffing, shifts, equipment, rack/slotting) to meet volume swings.
- Review manifests/BOLs, load plans, trailer metrics, and exceptions daily; resolve issues fast.
- Anticipate bottlenecks (space, labor, equipment, carrier capacity) and act proactively.
- Champion a strong safety culture: PPE, JHSC participation, incident reporting, root-cause CAPA.
- Enforce pre-shift equipment checks, battery/propane handling, and safe operating procedures for forklifts/clamp/reach trucks.
- Lead supervisors/leads and frontline associates; coach, cross-train, and hold teams accountable.
- Partner with Customer Service/Dispatch to meet SLAs; handle escalations at the dock.
- Manage operating budget (labor, MHE maintenance, supplies); drive CI/lean/5S and SOP standardization.
- Use WMS/TMS and dashboards to track KPIs (productivity, accuracy, damages, OTD, dock turn times).
**Experience**
- 3+ years in warehouse/terminal operations with increasing leadership scope.
- Proven experience running outbound shipping in an LTL/cross-dock or fast-paced distribution environment.
- Valid forklift certification (or ability to obtain within 30 days); hands-on experience with sit-down/stand-up forklifts, reach trucks, and clamp trucks.
- Strong people leadership: coaching, delegation, performance management, and conflict resolution.
- Solid command of WMS/TMS, dock scheduling, and Excel/Google Sheets (lookups, pivots).
- Safety-first mindset; hands-on presence on the floor; high resilience and execution speed.
- Ability to lift/move up to 50 lbs and work in a standing/warehouse environment.
Pay: $25.00-$30.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
**Experience**:
- warehouse: 2 years (preferred)
**Language**:
- English & Chinese (required)
Work Location: In person
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