Customer Account Coordinator

1 week ago


Etobicoke, Canada XTL Transport, Logistics, Distribution Full time

Responsibilities / Tasks: - Data entry for transaction creation (receiving/shipping); - Create and modify customer account data; - Maintain a positive relationship with customers; - Update customer profiles and track accounts; - Run reports as required; - Communicate customer requests to operations; - Follow up with customers on a regular basis; - Follow-up with the operations department to ensure that all relevant documents are accurate (products received and products shipped); - Validate that all transactions are correct and complete; - Verify that transactions and services are correctly entered into the system and invoiced; - Other related tasks Key skills: - Knowledge and mastery of WMS systems (AS400 an asset); - Good communication and explanation skills; - Experience in a distribution center environment (asset); - Experience in a similar position. - Bilingual (oral and written) preferred; - Excellent customer service skills; **Requirements**: - Sense of initiative and autonomy; - Ability to communicate with various stakeholders; - Ability to determine the management of priorities; - Ability to work under pressure and handle several files simultaneously - simultaneously; - Ability to be flexible to adapt to changing work priorities. Work Environment - Be sensitive to the importance of Occupational Health and Safety. - Have a positive and determined attitude; - Team oriented; Working for XTL is: - Have a competitive salary; - Benefit from group insurance paid 100% by the employer after the probationary period; - RRSP match program after 3 months of employment - Identify yourself with a corporate culture such as "Open Doors" - Work in a beautiful working environment Work Schedule : Mon-Fri, 8:00 AM to 5:00 PM OR 9:00 AM to 6:00 PM Work Location: Etobicoke ONTjob CEf69ARCQ7



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