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Dental Administrative Assistant

3 weeks ago

Waterloo, Canada Northbridge Dental Full time

**Job Overview**

**Tasks**
- Organize appointments booking/scheduling using recall system to facilitate the efficient running of the dental office
- Maintains patient relations before and after treatment.
- Ensuring up to date financial breakdown for the treatment is available for patients scheduled on the day
- Optimizes appointment to achieve daily, weekly and monthly targets through treatment plan monitoring, patient information flow and continuous patient engagement.
- Thorough in using the CDANet in able to process both electronic and manual insurance claim submissions as applicable
- Following up with insurance plan providers and patients on aging outstanding payments
- Be able to run a multi-line phone system
- Contact List Management
- Account Receivables Management
- Maintaining financial records, incoming mail, invoices, packing slips and statements
- Assist with administrative tasks such as filing electronically and scanning documents
- Prepares/submits timely reports related to the Dental Office as per requirement.
- Attention to detail and accuracy in maintaining patient records
- Coordinate with dental staff to ensure smooth patient flow and efficient office operations
- Willing to learn new technologies and skills.
- Flexibility to work for additional hours if needed

**Skills**
- Knowledge of dental office procedures and administrative tasks
- Should be proficient in using ClearDent
- Should be a thorough user of Recall Software System
- Dental Insurance and code knowledge
- Must have excellent communications skills
- Should be organized and detail oriented
- Computer literacy with knowledge of Office 365 - Outlook, Word, Excel.
- Strong front desk and customer service skills
- 5 to 7 years experience as a Dental Receptionist in a Dental Office is Mandatory.
- At least 3+ years experience in dental administration

**Job Types**: Full-time, Permanent

Pay: $24.00-$28.00 per hour

Expected hours: 25 - 30 per week

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Ability to commute/relocate:

- Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have experience working with Cleardent Patient Management System?
- Do you know how to use Recall Max system software?
- Experience with using Office 365?

**Experience**:

- Dental receptionist: 5 years (required)

Work Location: In person

Application deadline: 2025-01-31
Expected start date: 2025-02-03