Dental Administrative Assistant

7 days ago


Waterloo, Canada Northbridge Dental Full time

**Key Responsibilities**
- **Appointment Scheduling**: Efficiently manage bookings and recalls using **Recall Max** to optimize the daily, weekly, and monthly schedule.
- **Patient Coordination**: Maintain strong patient relations before and after treatment, ensuring a **welcoming and professional** experience.
- **Financial & Insurance Management**:

- Ensure accurate financial breakdowns for scheduled treatments.
- Process electronic and manual insurance claims using **CDANet**.
- Follow up on outstanding patient and insurance payments.
- **Administrative Duties**:

- Manage a **multi-line phone system** and maintain patient contact lists.
- Handle **accounts receivables**, financial records, invoices, and incoming mail.
- Scan, file, and maintain accurate **electronic records**.
- **Office Coordination**:

- Work closely with the dental team to ensure seamless patient flow.
- Prepare and submit timely office reports as required.
- **Technology & Software Use**:

- Proficient use of **ClearDent** for patient management.
- Advanced skills in **Recall Max** for scheduling and follow-ups.
- Strong computer literacy in **Office 365** (Outlook, Word, Excel).
- **Flexibility**:

- Willingness to **work additional hours if needed**.
- Adaptability to new office technologies and processes.

** SALARY WILL COMMENSURATE WITH EXPERIENCE **
- CANDIDATES WHO APPLIED PREVIOUSLY - PLEASE EXCUSE**_

**Job Types**: Full-time, Part-time, Permanent

Pay: $22.00-$28.00 per hour

Expected hours: 25 - 30 per week

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Waterloo, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- PROFICIENCY IN CLEARDENT PATIENT MANAGEMENT SYSTEM?
- ADVANCE USER OF RECALL MAX ( MAX ASSIST ) SOFTWARE?

**Experience**:

- DENTAL ADMINISTRATION: 3 years (required)
- DENTALL RECEPTIONIST: 5 years (required)

Work Location: In person

Application deadline: 2025-03-14
Expected start date: 2025-03-17



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