Coordinator, Traffic

About Apotex Inc.

Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration, the Apotex group is focused on the development and sale of generic, biosimilar and specialty products.

Job Summary

Responsible for partnering with customers (internal and external) to provide consultation and advice regarding the movement of goods, materials and samples globally in the most efficient & cost-effective manner as per the department and corporate strategic direction and plan, ensuring the delivery of quality product to the customer.

Job Responsibilities
Generate and coordinate all documentation related to the transport of goods and materials globally. Review and confirm all logístical documents are completed accurately & efficiently and filed in an organised filing system.
Identify and escalate issues to senior coordinate and management if necessary.
Collaborate with internal departments/customers and act as a resource to assist in the preparation/coordination of documents & scheduling/status notification of shipments globally to ensure effective utilization of freight forwarder services in a cost effective and timely manner. Ensure proactive follow up on critical high priority shipments, communicating and providing visibility to internal stakeholders.
Educates and coaches internal stakeholders on traffic processes and shipment requirements
Communicate with freight forwarder/broker to coordinate shipment instructions and investigate shipmentrregularities. Act as an SME to provide detailed timelines for traffic investigations to internal stakeholders.
Participate in the development of long term planning to support corporate goals, investigate new technologies, recommend process improvement opportunities and propose more economical traffic patterns to enhance customer service & reduce expenses; Implement and/or support the implementation of continuous improvement initiatives.
Communicate with internal departments to update and maintain customer profile/shipping instructions in SAP and all related databases.
Create and maintain internal Standard Operating Procedures and Work Instructions and ensure all procedures with external partners are current.
Ensure that all shipments are complete with required documentation and oversee the entire shipment process utilizing internal/external systems.
Update skill database as per role competencies.
Performs all work in accordance with all established regulatory and compliance and safety requirements.
Works in a safe manner collaborating as a team member to achieve all outcomes.
**Demonstrate Behaviours that exhibit our organizational Values**: Collaboration, Courage, Perseverance, and Passion.
Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies.
All other relevant duties as assigned.

Job Requirements
Education
College or University in a related Logistics discipline
FITT, APICS, CITT or P. Log an asset
Knowledge, Skills and Abilities
Must possess excellent communication skills, both verbal and written
Excellent problem solving skills and ability to work with mínimal supervision.
Ability to manage pressure and meet strict deadlines,
Good planning and organizational skills.
Excellent customer service skills
Must be detail oriented and accurate when processing documentation
Proactive, positive, enthusiastic and self-driven
Working knowledge of shipping documentation requirements.
Working knowledge of SAP
Experience
3 years minimum experience in the transportation/customs and logistics industry.

At Apotex, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported.

Apotex offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.