Is Operations Coordinator

At

CWB

, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important as what we do. And we harness the power of inclusion. Our culture is who we are and how we show up - as individuals and as a team - to accomplish our strategy.

IS Operations Coordinator

Role Specifications

Everyday flexibility. Hybrid work environments. Collaborative connection.

CWB Corporate

Put a new _spin _on your banking career
- The overwhelming majority of our employees say CWB is a Great Place to Work®_

We’re different from the big banks in _the way_ we engage our employees - caring, responsive, and armed with an obsession for growing talent. Our reputation is powered by a people first culture that ensures our employees be and feel heard, promotes inclusivity and diverse viewpoints, and inspires collaboration and innovation.
- Our employees love CWB. You’ll love it here too._

The opportunity

The IS Operations Coordinator is responsible to support the smooth and accurate financial operations of the IS team by playing a critical role in ensuring that the department’s financial obligations are met in a timely and accurate manner. Their responsibilities include processing invoices, reconciling accounts, and providing critical data for financial reporting and analysis, allowing for informed business decisions. This role will manage vendor relationships, ensuring that payments are made promptly and accurately while building trust and maintaining positive relationships with suppliers. Additionally, this role will ensure that all financial transactions follow company policies and procedures, as well as regulatory requirements to mitigate financial risks and maintain the organization's reputation. This role will also participate in other ad hoc projects and department administrative duties.

Areas of focus

Accountability #1- Responsible to process incoming invoices, validate to budget detail and prepare for approvals using the P2P system, Coupa. Ensuring the correct authorizations are obtained, following up on approvals, corrections and receiving.- Reconcile and track asset accounting (includes hardware and software licensing).- Responsible to process, maintain and monitor POs and budget tracking for all IS Assets, ensuring the proper signatory authorizations are obtained.- Prepares invoice approval packages and manages the approval process.- Vet new/existing contracts for the purpose of pre-creation of POs. Maintain tracking of multi-year terms.- Responsible for budget reconciliation. Cross reference budget actuals with invoicing to ensure accuracy. Collaborate and problem solve with cross-functional teams to resolve questions, discrepancies and issues.- Accountable to monitor and analyze trends in IS spending and inventory control, identify competitive vendor pricing to make recommendations for the future, and to identify areas for possible cost savings/avoidance opportunities and/or asset optimization.- Accountable to review planned orders, creates requisitions for purchased items and manages the approval process.- Accountable to track order acknowledgements, prepare and communicate shortage and back-order requests.- Accountable to track orders and confirm delivery dates and costs.- Assist with the monitoring and maintenance of IS Contractor tracking (Contract dates, contractor rates, vendor contacts, etc.)- Responsible to coordinate and assist in the vendor renewal process.- Assists in the management of hardware/software licensing - acquisition, inventory monitoring and distribution to clients.

Accountability 2- Work with our project, financial teams and various other internal stakeholders ensuring timely processing of payments.- Responsible for providing support, advice, and guidance to CWB internal and partner company clients on IS purchasing products and services, procedures to ensure compliance with vendor agreements and IS

implemented policies and guidelines.- Accountable to coordinate client feedback for vendor performance and help facilitate vendor issue resolution including, acting as an escalation point in the event of non-performance.- Responsible to build strong relationships with clients and vendors ensuring a seamless client delivery experience.- Responsible to manage all day-to-day operations with vendors (receiving/pricing errors/quality issues)- Accountable to identify opportunities and implement actions to achieve efficiencies.- Accountable to provide input into continuous improvements to the purchasing function.

Accountability #3- Provide administrative support to, and participate in, committees, task force and project teams as required.- Manages space and equipment requirements for all IS team members.- Act as Welco