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Operations Coordinator

2 weeks ago

Edmonton, Alberta, Canada Mosaic Home Services Ltd Full time
Dispatch / Operations Coordinator

Downright Demolition Ltd. (A Mosaic Home Services Company)Edmonton, AB | Full-TimeCompensation: $60,000 – $75,000 per yearDownright Demolition Ltd. is a growing interior demolition contractor serving general contractors, property managers, and developers throughout Edmonton. We specialize in organized, safe, and well-communicated selective demolition projects.Downright Demolition is part of the Mosaic Home Services family of companies, a Canadian group of specialized trade and home service businesses. We're looking for a strong Dispatch / Operations Coordinator to help plan work, coordinate resources, and keep projects moving efficiently from start to finish.This role reports directly to the General Manager and works closely with the General Foreman and site Foremen to support day-to-day operations and client communication.

What You'll Be Accountable For

Project Planning & Scheduling

  • Plan and schedule crews, equipment, and job timelines across multiple active projects
  • Adjust schedules as conditions change and communicate impacts clearly and promptly
  • Support the GM and General Foreman with forward-looking workload and capacity planning

Dispatch, Equipment & Tool Coordination

  • Coordinate delivery, pickup, and availability of tools and equipment
  • Ensure crews arrive on site with everything required to work efficiently
  • Track shared tools and equipment to minimize downtime and loss

Vendor & Supplier Coordination

  • Order materials and rentals required for each project
  • Coordinate with vendors to ensure accurate, on-time deliveries
  • Maintain vendor relationships and help ensure competitive pricing

Subcontractor Coordination

  • Schedule and coordinate subcontractors as required
  • Clearly communicate scopes, schedules, and site expectations
  • Track attendance, performance, and job completion

Operational Support for Field Leadership

  • Act as a key support resource for the General Foreman and Foremen
  • Help resolve day-to-day operational issues quickly and calmly
  • Remove logistical roadblocks so crews can stay productive

Client Communication

  • Provide clear, concise, and timely updates to clients as needed
  • Support the GM with scheduling confirmations and change notifications
  • Maintain a professional, solutions-oriented communication style
What We're Looking For
  • Strong organizational, planning, and time-management skills
  • Comfortable coordinating multiple crews, vendors, and timelines at once
  • Clear written and verbal communicator (email, text, phone)
  • Confident making decisions and adapting plans as conditions change
  • Experience in construction, demolition, trades, or field operations is a strong asset
  • Comfortable using scheduling tools, CRMs, or project management systems
  • Calm under pressure and proactive by nature
What Success Looks Like in This Role
  • Crews show up prepared and on time
  • Equipment and materials are ready before work begins
  • Foremen feel supported, not reactive
  • Clients feel informed and confident in our execution
  • The GM has visibility and confidence in daily operations
Why Downright Demolition & Mosaic Home Services

Downright Demolition is part of the Mosaic Home Services family of companies, a fast-growing Canadian organization built around strong operators and internal advancement.While your day-to-day focus will be on Downright Demolition, Mosaic actively develops high performers. Team members who demonstrate ownership, reliability, and strong execution are often considered for expanded responsibilities, senior operations roles, or opportunities across other Mosaic companies as the organization grows.This role is well-suited for someone who wants to:

  • Build meaningful operational experience in construction
  • Be valued for execution and accountability
  • Grow their career within a larger family of companies