Assistant Manager

6 days ago

Montréal QC, Canada Compass Group Full time

**Why work with Restaurant Associates?** Imagine joining a team that’s at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world’s best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It’s a winning combination. Join us.

Location: Air Canada Lounges, Dorval

**Salary**: 52K-54K annual

Schedule : Full time, varied schedule

**Job Summary**:
**Location: Air Canada Lounges, Dorval**

**As an Assistant Manager, you will**:

- Maintains positive relationship with client through daily contact to discuss areas of concern, report on deficiencies and obtain any new assignments. Organizes and attends regular meetings with client, GM and RM.
- Directly controls budgeted hours and expenses for the assigned location.
- Inspects the worksite daily and on an ongoing basis to ensure the delivery of services is consistent with the work specifications and required Quality Assurance standards.
- Regularly reviews assignments with staff to ensure tasks are performed properly and quality of work is maintained at expected levels.
- Responsible for the safety of all personnel and ensures that equipment is in safe working condition. Ensures all accidents and property damage is reported within deadlines.
- Develops and manages preventative maintenance program for all on-site equipment.
- Responsible for orientation and training of personnel.
- Maintains attendance records for all personnel.
- Regularly holds meetings with employees to review performance, attendance and health and safety issues, etc.
- Administers appropriate corrective disciplinary action when necessary.
- Documents all complaints and follows up to ensure there is a resolution.
- Performs other assigned duties as needed or directed by the General Manager.

**About you**:

- Minimum 3 year of customer service and supervisory experience in a restaurant / catering setting.
- Previous experience in Hospitality.
- Ability to manage multiple priorities, and execute tasks with mínimal supervision.
- Bilingual in French and English
- Able to obtain Transport Canada security clearance

**Job details**:
Location: Montreal Airport, Air Canada Lounge

Monday to Friday

Benefits starting day 1

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