Receptionist/administration

1 week ago

Ottawa, Canada Bemac Collision Group Full time

**About us**

Bemac Collision Group is a group of automotive repair shops. Our group of shops is able to provide its employees with growth oppertunities will maintining its family-owned feel

Turpin-Capital Collision has an immediate opportunity for a Receptionist to join their team in a well-established, progressively growing group of companies. Reporting directly to the Financial Controller, The Receptionist is the responsible for all receptionist and clerical duties at the front desk of our office. As the front-line-employee, your role will be extremely important for improving customer experience and satisfaction. Your goal should always be to make guests and visitors feel comfortable and satisfied while in our establishment.

Responsabilities include
- Keep front desk clean, tidy and supplied with all the necessary supplies
- Greet, communicate with and welcome guests
- Answer phone and transfer calls
- Answer all the customers' questions and address their complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, and packages and send them to appropriate destination
- Prepare and manage outgoing mail
- Monitor office supplies
- Place supply orders when necessary
- Monitor and update records and files
- Monitor and log office expenses and costs
- Monitor the company info indox
- Contact customers to schedule estimates, repairs and pick-ups
- Arrange and organize rental reservations as needed
- Collect outstanding payments

**Schedule**

Monday - Friday

7:30 AM - 5:00 PM

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$18.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: One location

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