Facilities Service Contract Coordinator

5 days ago


Waterloo, Canada Region of Waterloo Full time

Assists to administer service contracts for regional facilities and external regional agencies/clients, including developing and implementing contract terms, standards, and scope of work, and monitoring contract implementation and effectiveness. Coordinates contractor performance meetings and maintains processes to document and track performance, renewals, and deadlines.

**Knowledge, Skills & Abilities Required**:

- Knowledge and skill acquired through a 2-year community college diploma in a related field (e.g., business administration), plus 3 years of related experience (or an equivalent combination of education and experience).
- Knowledge of current building maintenance practices, building/property management procedures, purchasing and financial procedures, and contract administration, including contract law.
- Knowledge of and ability to comply with policies, procedures, collective agreements, legislation, and regulations (e.g., municipal by-laws, fire and building codes, health and safety).
- Ability to create and maintain records on contractor performance and contract renewals to support decisions, including contractor dismissal.
- Human relations and communication skills to advise contractors regarding contract terms and conditions; exchange information with internal stakeholders from Facilities, Finance (including procurement), and Legal Services; follow up with contractors and management regarding invoices deviating from contract information; and participate as an effective team member.
- Ability to write project correspondence, reports, specifications, contracts, agreements, and scope of work. Ability to read and understand contract agreements, invoices, site drawings, and correspondence.
- Computer skills using software such as Microsoft Office (including Excel).
- Ability to travel within Waterloo Region.
- Ability to support and demonstrate the Region’s values.



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