Facilities Work Coordinator

3 days ago

Waterloo, Canada Region of Waterloo Full time

Supports facilities operations supervisors and staff to monitor and coordinate maintenance work for region-owned buildings/properties (including housing units) to ensure work meets quality standards and service timelines. Assists to administer contracts for contracted services.

**Knowledge, Skills & Abilities Required**:

- Knowledge of current building maintenance practices and building/property management procedures acquired through a 2-year community college diploma in business administration or architectural/construction-related program, plus 3 years of related field experience in building maintenance/construction/property management or an equivalent combination of education and experience such as a grade 12 education plus a certificate/enrolment in an accredited property management program and 4 years of related experience.
- Knowledge of and ability to follow policies, procedures (including purchasing and financial procedures), related by-laws and legislation (e.g., fire, building code; health and safety; labour relations; tenancy law, private landowners; privacy; public health).
- Organizational and problem solving skills to coordinate work to meet immediate/emergency needs; multi-task; prioritize work; and meet deadlines and service requirements.
- Communication and human relations skills to resolve issues and complaints regarding tenants/clients, contractors, and maintenance staff; respond to inquiries and concerns from tenants/clients, staff, and contractors; work with other staff to coordinate work scheduling and administer contracts; and participate as an effective team member.
- Computer skills with ability to use software such as Microsoft Office, work order systems, and a financial system.
- Ability to write/maintain records on service contracts and work orders. Ability to write project correspondence, reports for management; specifications and scope of work for consultants and contractors, and staff where applicable; and deficiency lists, notices to vacate, tenancy act forms, and legal notices.
- Ability to read industry manuals, bulletins, letters, and updates related to practices and policies.
- Ability to travel within and outside Waterloo Region.
- Ability to support and demonstrate the Region’s values.

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