Restaurant Front of House Manager

2 days ago

Waterloo, Canada Beertown Public House Full time

**TO THOSE ASPIRING TO CAREER GREATNESS, READ ON**:
With new locations on the horizon, Charcoal Group is growing and seeking the best and brightest Hospitality and Culinary minds to join our team of proven pros. We believe our success is driven by working alongside Leaders who are continually growing and driving to push themselves, their team and our business forward.

Our goal is to foster a work experience that provides our Chefs & Managers with:

- Pride in their role and the company they work for
- Personal & professional respect from all stakeholders
- Ongoing learning & career development with a clear path for growth
- An independent atmosphere that welcomes everyone’s ideas & initiatives
- Competitive remuneration (plus benefits & earned bonuses)
- Meaningful relationships and mentorships
- Possibilities for personal & professional growth
- all while having good time

If you
- know that ‘real’ people work nights & weekends,
- believe that successful people don’t know more, they do more,
- feel the restaurant operates at it’s best when you’re there,
- take the bull by the horns,
- work hard to succeed hard,
- aspire to achieve greatness in your career,

success is here for you to earn

**About the Service Manager Role**:

- Full-time, salaried, management position, reporting directly to the General Manager
- Directly responsible for the Server team, ensuring adherence to Beertown service standards.
- Operates shifts with excellence, leading to increases in sales week over week, year over year.
- Leading & coaching service team in fulfilling steps of service and all side-work both pre and post-service
- Handles any service or Guest concerns during the shift with Hospitality from the Heart
- Hire, train, mentor and schedule (weekly) Server team
- Facilitate Focus of the Week program for Front of House
- Monitor daily cleanliness of restaurant, attacking any cleaning & repair concerns with urgency
- Manage reservation book in concert with Front of House Management Team.
- Assist in managing costs related to service - Front of House Labour & Uniform Inventory, Local Store Marketing (to name a few)
- Drive on going learning of Service team via participation in our online learning software

**Service Manager Earnings & Perks**:

- $55,000 - $60,000 annual salary
- + 6,000 Annual Bonus Incentive (paid quarterly as earned vs targets)
- Comprehensive Management Benefits & Life Insurance Plan - coverage begins on day 1
- Paid Vacation Time
- Daily Management Meals
- Charcoal Group Team Member Dining Discount
- Comprehensive initial & ongoing training provided
- Career growth & ongoing development opportunities
- Positive, supportive & inclusive team culture
- Beertown Public House is a concept of the Charcoal Group of Restaurants (an independent company of insane greatness & winner of Food Service Canada’s 2019 Independent Restauranteur of the Year Award). Learn more about Beertown and our rich hospitality history at beertown.ca & charcoalgroup.ca_

Location: 75 King Street South, Waterloo, ON N2J 1P2

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$60,000.00 per year

**Benefits**:

- Company events
- Company pension
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Store discount
- Vision care

**Experience**:

- Serving/Bartending: 2 years (required)
- Restaurant management: 1 year (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

  • Front of House Manager

    2 days ago

    Waterloo, Canada Beertown Public House Full time

    **TO THOSE LOOKING TO ASPIRE TO GREATNESS IN YOUR CAREER, READ ON**: With new locations on the horizon, Charcoal Group is growing and seeking the best and brightest Hospitality and Culinary minds to join our team of proven pros. We believe our success is driven by working alongside Leaders who are continually growing and driving to push themselves, their...

  • Front of House Staff

    1 week ago

    Waterloo, Canada Masti's restaurant Full time

    ** Must have at least 2 years of prior experience working in an Indian fine dine restaurant** **Join Our Team: Host/Server/Bartender at Masti's** Are you a charismatic hospitality pro who thrives in a dynamic restaurant setting? Masti's is searching for a versatile Front of House Team Member to be the face of our restaurant, seamlessly blending the roles...

  • Front of House Manager

    5 days ago

    Waterloo, Canada Famoso Neapolitan Pizzeria + Bar Full time

    **Famoso Pizzeria + Bar** is an established full service restaurant located in the heart of Uptown Waterloo. We are currently seeking a Front-of-House manger (Assistant to the GM) to assist with our daily operations. This full-time position is best suited for self-motivated individuals who have experience leading, managing and building a team in the...

  • Restaurant Supervisor

    1 week ago

    Waterloo, Canada Beertown Public House Full time

    **JOIN THE MOST INSANELY GREAT HOSPITALITY TEAM IN WATERLOO!** With new locations on the horizon, Charcoal Group is growing and seeking the best and brightest Hospitality and Culinary minds to join our team of proven pros. We believe our success is driven by working alongside Leaders who are continually growing and driving to push themselves, their team and...

  • Server/front of House

    5 days ago

    Waterloo, Canada Chicken Plus Full time

    **Overview** We are seeking a dedicated and skilled Front of the House member to join our team. In this role, you will be responsible for quality checking meals in a fast-paced restaurant environment. Your expertise in food preparation and safety will contribute to our commitment to delivering exceptional dining experiences. If you have a passion for Korean...

  • Guest Service Manager

    1 week ago

    Waterloo, Canada Beertown Public House Full time

    **TO THOSE LOOKING TO ASPIRE TO GREATNESS IN YOUR CAREER, READ ON**: Do you love hospitality, but prefer to work only during the daytime? Well, HERE is your opportunity to work in a fun, fast-paced restaurant, owning all aspects of daily opening procedures & lunch service. With new locations on the horizon, Charcoal Group is growing and seeking the best and...

  • Guest Service Manager

    2 weeks ago

    Waterloo, Canada Sole Restaurant Full time

    **TO THOSE LOOKING TO ASPIRE TO GREATNESS IN YOUR CAREER, READ ON**: Do you love hospitality, but prefer to work only during the daytime? Well, THIS is your opportunity to work in a fun, fast-paced restaurant, owning all aspects of weekday opening procedures & lunch service. **Yes, that means working Monday to Friday in a restaurant!** With new locations on...

  • Resturant Manager

    2 weeks ago

    Kitchener-Waterloo, Canada Beertown Public House Full time

    **TO THOSE LOOKING TO ASPIRE TO GREATNESS IN YOUR CAREER, READ ON**: With new locations on the horizon in 2021, Charcoal Group is growing and seeking the best and brightest Hospitality and Culinary minds to join our team of proven pros. We believe our success is driven by working alongside Leaders who are continually growing and driving to push themselves,...

  • Guest Service Manager

    2 weeks ago

    Waterloo, Canada Beertown Public House Full time

    Do you love hospitality, but prefer to work only during the daytime? Well, HERE is your opportunity to work in a fun, fast-paced restaurant, owning all aspects of daily opening procedures & lunch service. With new locations on the horizon, Charcoal Group is growing and seeking the best and brightest Hospitality and Culinary minds to join our team of proven...

  • Day Restaurant Supervisor

    5 hours ago

    Waterloo, Canada Beertown Public House Full time

    **JOIN THE MOST INSANELY GREAT HOSPITALITY TEAM IN WATERLOO!** Now seeking passionate & welcoming Hosts to join our incredible service team. Our team puts the heart in hospitality by creating inspired, memorable dining experiences for our Guests which starts from the first interaction with our Host team. If you are looking for a new challenge focused around...