Inside Sales Representative
7 days ago
**WHO WE ARE**
**Responsibilities**
- You will respond to customer inquiries quickly and professionally while demonstrating in-depth product and pricing knowledge
- Build and maintain relationships with new and existing customers with the intention of cultivating additional business while providing excellent customer service
- You will participate in training to build your product and industry knowledge and grow your sales skills
- Gain knowledge and familiarity with all company products with the goal of offering customers the features and benefits of pump or water treatment solutions to fit their needs
- Using our cloud based ERP distribution software, you will create customer orders while ensuring accuracy of both the products, the correct pricing, and confirm delivery time.
- Work to resolve any customer issues
- Prepare quotations and process orders on behalf of outside sales staff
**What we are Looking for**
- Completion of post-secondary education or relevant technical school training
- 1-4 years of relevant experience ideally in a direct customer service or support role
- Excellent verbal and written communication skills and comfortable speaking directly to clients
- Ability to prioritize and multi-task in a busy work environment with strong attention to detail
- High degree of professionalism in dealing with internal and external customers
- Must be able to work independently and stay on task
- You are deeply committed to customer service, can build and maintain relationships with customers, vendors, and internal teams
- Persistent and results-oriented with motivation for sales
- We appreciate and encourage independent decision making
- Previous inside sales in a related water industry such as plumbing, waterworks, water treatment or electrical distribution will also be considered
**Training will occur in Fergus Ontario. Role will be Based in Cambridge**
**What we offer**
- Competitive wages
- Competitive health benefits including dental, drug and life insurance for you and your family
- Employee and Family Assistance Program
- Educational reimbursement for industry training, certification or related key topics
- Employee Community Purpose Program that donates to worthy causes and is directed through employee participation
**Salary**: $45,000.00-$55,000.00 per year
**Benefits**:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Cambridge, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- sales: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
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