Assistant, Office

At Lowe’s Canada, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our Lowe’s, RONA, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you’re looking to do what you love, and to grow and evolve within our family—one of the best employers in Canada according to a recent Forbes survey—we could be perfect for each other.

**Our expectations**:
The Office administrator ensures excellent service and support are provided to the management team, either over the telephone or in person, by effectively using reports, resources and computer knowledge.

The Office & Payroll Administrator processes and transmits payroll hours to head office payroll department; posts schedules and assists with the verification of store team member’s hours. This is a position that requires a high degree of confidentiality and autonomy.

**Responsibilities (include but not limited to)**:

- Sorts, distributes and files miscellaneous paperwork (including reports, mail, instructions, donation requests, customer accident reports, customer compensation, etc.).
- Creates purchase orders for store-use items; orders necessary supplies within budget; sorts and stamps invoices; reviews store expenses with Store Manager and forwards relevant paperwork to Accounts Payable.
- Provides technical support on basic computer and telephone issues; with manager’s approval, requisitions necessary work to repair electronic equipment within the store (computer, telephone, radio, telxon gun, etc.).
- Monitors the use of training room, via MS Outlook calendar, reserving dates and times. Arranges catering, hotel rooms and travel for all store-related events (trainings, meetings, etc.).
- Keeps an updated list of team member names and phone numbers for management reference.
- Prepares reports and presentations to assist management in monitoring their departments for sales, inventory levels (including “holes”), gross margin, labour costs, etc.
- Takes minutes at store-level management meetings and distributes accordingly.
- Working with the People & Culture Department, collects IMPACT team member nomination forms and distributes IMPACT pins.
- Assists Human Resources Advisor in administration of iC4 training program and IMPACT website as directed.
- Maintains the Kronos time and attendance management program which includes daily editing, inputting schedules and generating reports as directed.
- Reviews, verifies and transmits payroll hours to central payroll office.
- Acts as backup for vault and other office administration as required
- Position requires a high level of confidentiality and autonomy.
- Position requires a high level of confidentiality and autonomy.
- Position requires excellent computer skills and technical knowledge. Knowledge of Kronos time and attendance system is an asset.
- Position requires an ability to work well under pressure, employing effective multi-tasking and prioritizing skills under sometimes stressful and unpredictable circumstances.
- Position requires good communication and interpersonal skills to be able to assess internal customer requirements and provide satisfactory solutions.
- Position requires solid mathematical and logical ability.
- Position requires an energetic, positive and outgoing individual to set the tone and energy level for the store.
- Position requires close attention to detail and focused concentration for extended periods of time.
- Position requires the incumbent to present a professional image at all times.