Collection and Credit Agent

7 hours ago


Laval, Canada Transbec Full time

Do you enjoy communicating with customers in **English**?

Are you able to **handle unexpected situations** and enjoy **problem solving**?

Do you like to work in a **team**?

Transbec is the company for you

**Transbec Benefits**:

- Full-time employment, 40 hours per week
- Company activities for employees, paid lunch every month
- Discounts on automotive parts
- Social benefits and telemedicine
- Free parking
- Free charging station for electric cars
- Discounted on-site tire changes
- And much more

Reporting to the Accounts Receivable Supervisor, the Collection & Credit Agent is responsible for the clients assigned to him/her.

**Responsabilities**:

- Monitor and analyze assigned accounts receivable;
- Make collection calls;
- Answer customer questions regarding their accounts;
- Release credit hold orders;
- Send monthly statements of account;
- Any other related duties.

**Desired Skills**:

- 5 years experience in a similar position;
- Bilingual: French/English;
- Basic knowledge of Microsoft suite (Outlook and Excel);
**Among your qualities, you are**:

- Autonomous;
- Ability to adapt;
- Ability to manage stress;
- Passionate about customer service;
- Punctual.

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Laval, QC: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (required)


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