Current jobs related to Tenant Services Coordinator - Winnipeg - GWL Realty Advisors

  • Tenant Relations Coordinator

    6 days ago

    Winnipeg, Canada Eden Health Care Services Full time

    Position Title: Tenant Relations Coordinator Employee Union Group: Non-Union Department/Service/ Program: Eden Residential Care Services - CV4 Reports To: Housing and Supports Manager - Eden Health Care Services Hours of Work: 0.6 FTE; 1209 annual hours Position Summary: The Tenant Relations Coordinator (TRC) develops and manages documents and records...

  • Tenant Services Coordinator

    2 weeks ago

    Winnipeg, Canada Manitoba Government Full time

    **Tenant Services Coordinator**: SP3 Social Services Worker Regular/full-time Housing, Addictions and Homelessness Support Services, Manitoba Housing Winnipeg MB Advertisement Number: 43505 Salary(s): SP3 $56,569.00 - $74,650.00 per year Closing Date: December 1, 2024 The Manitoba government recognizes the importance of building an exemplary public...

  • Tenant Relations Coordinator

    1 week ago

    Winnipeg, Canada Eden Health Care Services Full time

    Eden Residential Care Services, Winnipeg MB Concordia Village IV Non-management, Non-union 0.5 FTE Indefinite Term (Subject to expire within two (2) weeks' written notice) Start: ASAP Open Until Filled Job Posting Number: ER-195-0921b Position Summary: The Tenant Relations Coordinator is responsible for facilitating a positive relationship between...

  • Tenant Relations Coordinator

    6 days ago

    Winnipeg, Canada Forthright Properties Full time

    **_Manitoba Made. Manitoba Owned. Welcome to Your New Home!_** **_ Established in 2011 and located in Winnipeg, MB, Forthright Properties is a professionally managed, family-owned company. A rapidly growing and expanding portfolio of properties allows us to meet our goal; to provide you with a modern, affordable place to call home._** As a key member of...

  • Tenant Resource Coordinator

    4 days ago

    Winnipeg, Manitoba, Canada Bethania Group Full time

    TENANT RESOURCE COORDINATORThe Bethania Group is recruiting for a Full Time (75 hrs/biweekly) Tenant Resource Coordinator serving 2 locations – 601 Osborne Street and 529 Country Club Boulevard in Winnipeg. All buildings are 55+ Independent and Assisted Living Seniors facilities.Delivering exceptional care to our residents and tenants is at the heart of...

  • Tenant Support Worker

    2 weeks ago

    Winnipeg, Canada Kinew Housing Inc Full time

    **Tenant Support Worker** Location: Winnipeg, MB Employment Type: Full-Time Organization: Kinew Housing Inc. - Kinew Housing Inc_. provides affordable and subsidized housing to Indigenous families in Winnipeg. We go beyond simply offering a place to live — we are committed to supporting our tenants in maintaining stable housing. We are currently...

  • Site Superintendent

    6 days ago

    Winnipeg, Canada FCMI LE Full time

    Benchmark Builders Inc. is a leading construction labour company in western Canada, dedicated to delivering, in collaboration with our trade partners, high-quality construction projects to our clients. With a commitment to excellence, safety, and sustainability, we take on challenging and rewarding projects across the region. As we continue to grow, we're...

  • Tenant Companion- Casual

    1 week ago

    Winnipeg, Manitoba, Canada Cogir Senior Living Canada Full time

    DescriptionCogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.For over 25 years, we have dedicated every day to the happiness of retirees.Human Focus – Creativity - ExcellenceWe're seeking individuals with a purpose and passion for...

  • Tenant Companion

    6 days ago

    Winnipeg, Canada Lions Housing Centres Inc. Full time

    **Requisition ID**: 358398 **Posting End Date**: June 25, 2024 **City**: Winnipeg **Employer**: Lions Housing Centres Inc. **Site**:320 Sherbrook Street **Department / Unit**: Supportive Housing **Job Stream**: Clinical Support **Union**: CUPE Local 2348 **FTE**: Casual **Anticipated Shift**: Days, Evenings and Nights **Work Arrangement**: In...

  • Tenant Companion

    3 days ago

    Winnipeg, Canada Revera Inc. Full time

    **Description** Revera owns and operates retirement residences and long term care homes in the senior living sector. **Purpose. Passion. People.** We are purpose driven. We are passionate. We are connected. We are truly out to live our best lives, as we come together to help others live theirs. Join our team today and build your career with us. The...

Tenant Services Coordinator

3 weeks ago

Winnipeg, Canada GWL Realty Advisors Full time

GWLRA is a leader in both the commercial and multi-residential real estate industries. We believe in generating value by creating vibrant, sustainable communities that engage, excite, and inspire. Our people live our values through the work they do and the results they deliver. Our core values are keeping our word, working better together and embracing diversity.
Our Winnipeg team is currently seeking an exceptional Tenant Services Coordinator supporting the property management team in overseeing a portfolio of commercial properties in the downtown core. A passion for fast and friendly customer service is a must as this role will be dedicated to providing “white glove service” to tenants. This person will work closely with Building Operators to ensure all of the needs of the tenant are addressed as quickly and efficiently as possible.
This position will act as the main resource person with our external and internal partners. If you are an outstanding communicator, a highly organized and proactive person when it comes to solving problems, then this may be the right opportunity for you
RESPONSIBILITIES
Customer service
- Answer all incoming telephone calls and inquiries, service requests from key tenants and forward them to building operators and service providers, with professionalism and courtesy.
- Maintain positive tenant relations at all times by resolving complaints and ensuring tenant satisfaction.
- Build relationships with key contacts; proactively engage in frequent touchpoints to ensure work has been carried out satisfactorily and the quality of customer service is optimal.
- Encourage tenant feedback by touring space and conversing face-to-face with key tenant contacts daily.

Administration and Operations
- Administrative tasks, such as updating information in property management systems, creating and tracking work orders for maintenance staff as it relates to key tenants.
- Manage and maintain the Angus Anywhere maintenance management system, including issuing work orders, and all other related reports, as well as data entry of all work orders as it relates to key tenants.
- Produce Key Performance Indicators (KPI’s) report, to track response time to work orders. Liaise closely with Property Management and Operations team to minimize response time.
- Develop and maintain an effective line of communication with staff, tenants and contractors; coordinate with site personnel and liaise with various internal teams.
- Writing and sending notices to tenants.
- Act as a resource person for the Property Management team.
- Establish and maintain good communication with the Property Management team and provide administrative support as needed.
- Maintain the tenant contact information log.
- Coordinate set up of parking and security access card.
- Assist with tenant related projects.
- Perform other duties, as required, such as provide back-up coverage to the Property Administration team when needed.
- Request COI from contractors and tenants.

Marketing
- Assist in the supervision and coordination of building-related events and tenant appreciation events.
- Maintain event calendars; help coordinate the welcome kit for new tenants and various ad hoc projects.
- Assist with tenant satisfaction surveys.

QUALIFICATIONS
- 1+ year of experience in customer service (ideally in real estate, hotel, or retail).
- Desired administrative experience.
- Experience in property management, an asset.
- Passionate about customer service and always looking for ways to exceed expectations.
- Excellent problem-solving skills and ability to navigate complex situations.
- A highly collaborative person with strong communication skills (written, oral and interpersonal).
- Intermediate level knowledge of Yardi 7S, Angus Anywhere and MS Office (Word, Excel, Outlook and PowerPoint).
- Must be autonomous with a high degree of initiative, resourcefulness, flexibility, autonomy and professionalism.
- Must be able to work in different buildings.

WHAT WE OFFER
- 3 weeks of vacation per year
- 3 paid personal days per year
- Half-day every Friday before a long weekend
- Eligible to participate in our annual performance based bonus program
- A comprehensive health benefits plan that supports you and your family
- Up to $2,000 annual education allowance
- Up to $5,000 annual mental health coverage
- A friendly, welcoming, and supportive culture
- Many social and team events

Our Business
Learn more about our commercial and residential businesses, our values, and careers at GWLRA.
Our Commitment to Diversity
GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during t