Deli Department Manager

**Deli Manager - Rosedale Location**

**About Us**:
Summerhill Market is a boutique grocery store chain in Toronto that specializes in scratch-made prepared foods and on-trend ingredients. Our stores go above and beyond a typical grocery store by offering an extensive rotating selection of ready-to-eat gourmet meals, freshly baked goodies, and curated hard-to-find groceries.

We are looking for talented individuals to join our growing team and help elevate our brand to the next level. Summerhill Market is an industry trend setter, and we are looking for individuals who are passionate about food, leadership, and customer service.

**Position Summary**:
Summerhill Market is seeking a **Deli Manager** to lead the Deli department at our **Rosedale location**. This is a hands-on leadership role overseeing the day-to-day operations of the Deli team, including **staff management, inventory control, ordering, merchandising, and ensuring a superior customer experience**.

**Duties & Responsibilities**:

- Lead and mentor the Deli team to achieve operational and service excellence.
- Oversee daily department operations, including **product preparation, slicing, packaging, and display of deli meats, cheeses, salads, sandwiches, dips, gourmet trays, and hot case items**.
- Manage **inventory and ordering**, ensuring proper product rotation, minimizing shrink, and maintaining freshness standards.
- Work closely with vendors and suppliers to ensure product availability and quality.
- Execute and maintain **merchandising standards**, seasonal displays, and promotional initiatives.
- Deliver an exceptional **customer service experience**, ensuring the team is knowledgeable and engaged in upselling and product recommendations.
- Maintain compliance with **Health & Safety, food handling, and sanitation regulations**.
- Collaborate with other store departments and management to support overall store success.

**Skillset Requirements**:

- **Passion for food** - you are a true foodie at heart with an interest in deli and specialty products.
- **2-3 years of supervisory or management experience** in a deli, food service, or grocery environment.
- Strong **leadership skills** with a proven ability to motivate and manage a team.
- Experience with **inventory management, ordering systems, and vendor relations**.
- **Excellent communication skills** (verbal and written) with a customer-first mindset.
- Proficiency with **POS and inventory systems**; tech-savvy with the ability to learn new tools.
- **Food Handlers Certification** and knowledge of food safety regulations.
- Ability to **work flexible shifts**, including mornings, evenings, weekends, and holidays.
- Physically able to **stand for extended periods** and lift up to 50 lbs.
- High school diploma or equivalent required; post-secondary education in hospitality or business is an asset.

**Perks**:
If this sounds like the role for you, we offer some pretty cool perks
- **Weekly pay**:

- **Awesome employee discount**:

- **Flexible schedule**:

- **Employer-paid benefits** for all full-time employees
- **Dynamic workplace culture** that promotes collaboration, training & development, diversity & inclusion, and recognition programs
- **Easily accessible locations**:

- **Complimentary work swag** (your Summerhill Market work shirts are provided)

**Equity Statement**:
At Summerhill Market, we are an equal opportunity employer that values and encourages diversity in the workplace. We provide equal employment opportunity for all applicants and employees. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other characteristic protected by local law. Should you require an accommodation at any point during the recruitment process, please let us know and we will be happy to accommodate.

The purpose of this document is to provide a general summary of essential responsibilities for this position and is not an exhaustive list. Duties, assignments, and other responsibilities may differ for similar positions based on business needs of each location.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Deli: 5 years (preferred)
- people and department management: 3 years (preferred)

**Location**:

- Toronto, ON M4W 2E4 (preferred)

Work Location: In person