Logistics & Office Coordinator

5 days ago

Burnaby, Canada TM Engineering Ltd. Full time

**Job Title: LOGISTICS & OFFICE COORDINATOR**

**JOB SUMMARY**

**KEY RESPONSIBILITES**

**Shipping**:

- Obtaining shipping quotes for customer’s orders, as well as for all our equipment and raw material for the company.
- Verify orders are well packaged and labeled by the packaging team, and take pictures and attached all documents, when needed.
- Preparing all necessary shipping documents for carriers; like invoices, packing slips, certificates of origin, as well as any other documentation the customer requires for the successful clearance of their order in their country of destination. (worldwide)
- Ensuring all inbound/outbound shipments are accurately logged and paperwork is completed and submitted as required
- Coordinate with freight forwarders and carriers to schedule pickups, and ensure timely delivery of goods.
- For all collect orders, ensure that the information on the bills of lading, customs paperwork (if applicable), and shipping labels, for both domestic and international orders are correctly entered.
- Tracking & tracing/monitoring shipments to ensure on-time deliveries, and relaying stats to customers.
- Address and resolve any logístical issues that may arise, such as delays or shipping claims.
- Maintain accurate records of all incoming and outgoing shipments.

**Office**:

- Answer incoming phone calls, greeting walk-ins, opening daily mail if required
- Supporting other office staff with office related tasks like filing, scanning, ordering supplies, kitchen maintenance, bookkeeping and budgetary services.
- Prepare customer quotes for spare parts and machines using software program and other resources
- Supporting the office supervisor with quoting and order entry, customer service, and following up on shipping related issues.

**SKILLS & QUALIFICATIONS**
- Ideally, minimum 2 years working in an Office Coordinator and/or as a Freight Forwarding Coordinator or similar logistics role

OR
- Knowledge of shipping and logistic industry
- Strong understanding of customs regulations, international import/export restrictions, and other relevant legislation.
- Excellent organizational and coordination abilities.
- Proficient in MS Office and Outlook essential
- Ability to learn new software program used by company.
- Willingness to learn about our products in order to provide excellent Customer Service.
- Strong communication skills, both verbal and written.
- Be able to work legally in Canada
- Spanish as a second language is an asset

**PHYSICAL REQUIREMENTS**
- Must be able to lift up to 20 pounds occasionally.
- Must be able to move around the office to handle tasks as needed and be comfortable with the physical aspects of warehouse and shipping environments

**Job Types**: Permanent, Full-time

**Salary**: $22.00-$28.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Burnaby, BC V5A 4T2: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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