Current jobs related to IT Help Desk - Mississauga - KMH Cardiology Centres Inc.

  • IT Help Desk Analyst

    2 weeks ago

    Mississauga, Canada HealthHub Solutions Full time

    Be a part of innovation, success and teamwork! We are currently looking for an IT Help Desk Analyst to join our team! This is an _Onsite_ role. Exciting things are happening at HealthHub! We are striving to make a difference in Canadian healthcare. We understand our customers’ needs and work together, as a team, to remove obstacles and barriers as we...

  • Help Desk Administrator

    2 weeks ago

    Mississauga, Canada PNC Financial Services Group Full time

    Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute...

  • Help Desk Technician I

    12 minutes ago

    Mississauga, Canada Kintetsu World Express (HK) Ltd Full time

    Existing VacancyAbout Us At KWE, we are one of Canada’s fastest growing 3PL service providers. With a global network and a commitment to excellence, we deliver world-class logistics solutions to our customers. Our success is built on the dedication of our people; many of our leaders started in entry-level roles and grew their careers with us. If you’re...

  • Olats - Help Desk Agent (Casual)

    2 weeks ago

    Mississauga, Canada Achēv Full time

    At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto...

  • IT Support and Help Desk

    2 weeks ago

    Mississauga, Canada Applied Electronics Full time

    Applied Electronics is a national industry leader in Digital Media Integration Solutions and Service, specializing in professional audio visual and broadcast media technology systems. Our core strength is centered on our ability to provide customers with the highest degree of professionalism and customer satisfaction in all aspects of our business processes....

  • Help Desk Administrator

    7 days ago

    Mississauga, Canada Pattison Outdoor Advertising Full time

    **Help Desk Administrator - Level 2** PATTISON Outdoor Advertising is Canada’s leading Out-of-Home (OOH), Transit and Digital display advertising company. With the widest variety of products, our advertisers benefit from unparalleled advertising opportunities. Our sales professionals and support associates across the country, provide clients with...

  • Front Desk Help

    2 weeks ago

    Mississauga, Canada Smiles Dentistry Full time

    **Overview** **Responsibilities** - Greet and assist patients and visitors upon arrival with a warm and welcoming demeanor. - Manage incoming phone calls, addressing inquiries and scheduling appointments efficiently. - Maintain accurate patient records and ensure all documentation is up to date. - Handle clerical tasks such as filing, data entry, and...

  • Help Desk Specialist

    4 days ago

    Mississauga, Canada Hoya Vision Care Full time

    **Join The Hoya Vision Care Canada Team!** For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals. We are currently hiring a Help Desk Specialist to...

  • Front Desk/ Administrative Assistant

    7 days ago

    Mississauga, Canada Stack IT Full time

    **Job description** Front desk/ Administrative Assistant/ Receptionist Plus Managing Social Media and establishing social connections Post/share articles on LinkedIn, Twitter, Facebook, and Google Business page Answering inquiries and directing switchboard calls in a timely manner. Welcoming and registering incoming guests and providing them with access...

  • Aerospace Technical Help Desk Specialist

    4 weeks ago

    Mississauga, Canada MHI RJ Aviation Group Full time

    Select how often (in days) to receive an alert: Create Alert Aerospace Technical Help Desk Specialist - Avionic Systems Company Name: MHI RJ Aviation ULC Location: Mississauga, ON, CA, L4V 1J4 Job Description: MHIRJ is the fusion of two major legacies: Mitsubishi Heavy Industries (MHI) and the CRJ Series aircraft program. We provide comprehensive...

IT Help Desk

3 weeks ago

Mississauga, Canada KMH Cardiology Centres Inc. Full time

**The Organization**:
We are a provider of high quality healthcare with 10 clinics in the GTA and South Western Ontario region. We are committed to providing diagnostic care and imaging that will assist in the early detection of disease, plan patient management and effectively monitor treatment. We support thousands of referring physicians and hospital programs including an exclusive partnership with Sunnybrook Hospital as the Rapid Cardiology Clinic and Heart Failure outpatient center.

Our areas of expertise include Nuclear Cardiology, Cardiology Consults and Diagnostics, MRI, PET and specialist services.

Our Mission: To set new standards in the delivery of comprehensive, efficient and cost effective health care services with a commitment to high quality patient care.

We can offer you a great environment with an outstanding team and the opportunity for learning and growth.

**The Role**:
Are you an IT Helpdesk professional with some experience in Healthcare?

KMH Cardiology Centres Inc. is recruiting for a Help Desk Support. This role requires strong problem-solving skills, a customer-oriented approach, and the ability to work in a fast-paced environment.

**The Accountabilities**:

- Identify issues and offer timely solutions efficiently.
- Analyzing and diagnosing problems while developing and implementing solutions with narrow timelines
- Enable support for system access, including creating and managing user accounts
- Provide initial point of contact for technical problems including timely investigation and diagnosis of the issue, recording the incident (ticket system), restoration of service if possible and assignment of incidents to next level support team as required.
- Answer technical questions regarding the use of personal computer hardware plus its accessories and software deployed within the company. If unable to answer customer enquiries/requests, collects and documents necessary information for appropriate specialist to address internal or external third parties and providers’ support.
- Setup of new computers and provides users’ production support
- Maintaining awareness of current initiatives, rollouts, and changes to the technical environment
- Periodically inspect all locations and assures the IT related equipment cleanliness, cabling tidiness and collect any potential feedback from users, in order of a continuous improvement experience
- Optimizes use of hardware and software by training users, provide explanations (reasoning) and following up accordingly
- Maintains privacy and confidentiality of all health related information
- Ensures timely resolution and communication of status with user and management

**Required skills and experience**:

- Minimum 3 years of experience in a diverse technology and customer service-focused role
- Post-secondary education in related IT area or business or technical training/experience equivalent
- Solid knowledge and demonstrated experience using desktop products and operating systems (only Windows environment)
- Familiar with networking fundamentals (TCP/IP, DNS, DHCP, routers, switches, WiFi access points), as well as basic level network connectivity issues and troubleshooting
- Network and Communications - Understanding of LAN/WAN based networking, Windows networking, Wireless and VoIP technologies
- Excellent written and verbal communication skills
- Good initiative with solid problem solving skills and the ability to work independently.
- The ability to drive to our different clinics within the GTA

We are a progressive organization with a team passionate about healthcare. Our team is comprised of clinical, clinical support and business roles with an entrepreneurial approach.

Our team takes pride in our patient focused environment and works very closely with other service and clinical teams at KMH.

This role is based on-site at our Mississauga Head Office. Travel to our different clinics within GTA is required.

This is a 1 year Contract position with full-time hours. The schedule for the position is 9.00 am-5.00 pm Monday-Friday. Additional hours including evenings and weekends may be required based on IT operational needs. This role reports to **Director I.T.**and is part of a team of 4 members.

We offer a competitive rate, comprehensive benefits, Work Perks, KMH Fit wellness initiatives and the opportunity for growth.

**Job Type**: Fixed term contract
Contract length: 12 months

Pay: From $55,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Are you familiar with networking fundamentals (TCP/IP, DNS, DHCP, routers, switches, WiFi access points), as well as basic level network connectivity issues and troubleshooting?
- Do you have experience using desktop products and operating systems (only Windows environment)?
- Do you have an understanding