Administrative Assistant

2 weeks ago

Cornwall, Canada Heritage Suites & Heights Full time

**Scope of Position**:
The Administrative Assistant is responsible for all aspects of office routines and clerical duties for residents and employees in the Home.

**Key Responsibilities**:

- Provides initial face-to-face and telephone contact with visitors. Provide direction to visitors and callers.
- Welcomes and orients new residents, family and guests.
- Responds to inquiries from potential residents, family members and guests (as required).
- Answers telephone.
- Sorts incoming mail daily for distribution to residents and all departments.
- Manages outgoing mail.
- Types correspondence including confidential material.
- Composes correspondence that does not require General Manager’s attention.
- Organizes workflow through administrative office.
- Co-ordinates meetings and schedules appointments as required.
- Completes routine forms as required or directed.
- Edits and updates company policies as directed.
- Assists with scheduling tasks.
- Effectively maintains inventory of office supplies.
- Undertakes all other responsibilities as assigned by the General Manager.

**Qualifications**:
**Education/Experience**:

- Experience in customer service roles.
- Empathy for and understanding of the needs of the elderly.
- Good communication skills; both oral and written. Demonstrated public relations skills.
- Initiative, good judgment and supervisory abilities.
- Good computer skills including Microsoft Word and Excel.

**Job Types**: Full-time, Permanent

Pay: From $18.00 per hour

Expected hours: 75 per week

Schedule:

- 8 hour shift
- Day shift

Work Location: In person

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